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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Processes | - Quote and order processing - Lead to opportunity management |
| Topic 2: Analytics and Reporting | - Key performance indicators (KPIs) - Sales reporting and dashboards |
| Topic 3: Extensibility and Configuration | - UI adaptation and customization - Business configuration sets |
| Topic 4: SAP Sales Cloud Overview | - Core business scenarios - Solution positioning and architecture |
| Topic 5: Master Data and Organizational Management | - Organizational structure setup - Account and contact management |
| Topic 6: Communication and Integration | - Data exchange and middleware - Integration with SAP ERP and S/4HANA |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. The four-step process in workflow rule definition involves the following. Choose the correct answer.
A) Select Objects-Choose Timings>Define Conditions>Define Action
B) Define Conditions>Define Action>Review Rule> Confirm Rule
2. What happens during the lead aging notification process? (2 correct answers)
A) The manager of the sales representative receives the notification
B) By default the priority for the notification is set to high
C) A new high priority notification is triggered after the first notification expires
D) The lead owner recevies the notification
3. What is returned when you execute Request External Pricing in the sales quote? (3 correct answers)
A) Storage location details
B) Availability to promise
C) Bill of Materials
D) Credit check
E) Configurable products
4. Your customer wants their managers to track sales performance. How do you perform the sales target planning? (2 correct answers)
A) Maintain multiple curruncies in the sales target plan
B) Maintain multiple active versions of the sales target plan at the same time
C) Select the planning dimensions and master data
D) Create a sales target plan with unique key combination of sales unit and horizon
5. A productive tenant subscription for SAP Cloud for Customer has the following features: Choose the correct answer.
A) It entitles the customer to a single productive tenant.
B) The customer must purchase an additional test tenant.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,B | Question # 3 Answer: B,C,D | Question # 4 Answer: C,D | Question # 5 Answer: A |
