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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Constituent Management | 20% | - Household Management - Affiliations and Memberships - Contact and Organization Records - Relationships and Groupings - Segmentations and Campaigns |
| Analytics and Reporting | 15% | - Custom Report Types - Rollup Summary Fields - Reports and Dashboards for Nonprofits - Nonprofit Reporting Templates - Success Metrics Definition |
| Solution Design and Implementation | 20% | - Customization vs Configuration Decisions - Integration with External Systems - User Adoption and Training Planning - Requirements Gathering - NPSP Best Practices - Data Migration Strategies |
| Donations and Fundraising Management | 20% | - Grant Management - Opportunity and GAU Configuration - Donations Batch Processing - Payment Methods and Processing - Donation Management - Recurring Donations (Recurring GAU) |
| NPSP Configuration and Development | 25% | - Affiliations Configuration - Data Model Design for Nonprofits - Account Model Configuration - Contacts and Households - NPSP Settings and Preferences - Relationships Management |
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. An international nonprofit added a translated Relationship picklist value, but both Relationship records are displaying incorrectly.
What is the cause of this issue?
A) The language is unsupported in NPSP.
B) The Translation Workbench is disabled.
C) The reciprocal relationship value is missing in the NPSP Settings tab.
D) The current user has an incorrect locale.
2. A system admin used NPSP Contact Merge and notices the number of household accounts has changed from 12,345 to 12,300 and is concerned that accounts have been lost.
What is the likely cause for the missing accounts?
A) The merge automatically creates Household Accounts.
B) The merge combines Household Accounts with Contacts.
C) The merge converts Household Accounts to Household custom object records.
D) The merge automatically deletes any empty Household Accounts without Contacts or Opportunities.
3. A nonprofit wants a report of all memberships that will expire in exactly 30 days.
How should a consultant filter a report on Membership End Date?
A) Membership End Date is equal to or greater than NEXT 30 DAYS.
B) Membership End Date is equal to or less than NEXT 30 DAYS.
C) Membership End Date is equal to NEXT 30 DAYS.
D) Membership End Date equals NEXT 30 DAYS and does not equal NEXT 29 DAYS.
4. A consultant using CumulusCI has customized a nonprofit's org and wants them to validate these changes with the latest release of NPSP which will be pushed to production one week later.
What are two ways the consultant can deploy this for the nonprofit after the release is announced?
Choose 2 answers
A) Configure a scratch org with NPSP dependency and test customizations.
B) Test customizations in an updated sandbox.
C) Install NPSP and test the customizations in a new Developer Edition org.
D) Compare the customizations to the NPSP roadmap and create a new trial org.
5. A nonprofit runs a large scholarship program for high-school graduates. It wants to use Salesforce to help with accepting external scholarship applications, reviewing processes, and tracking requirements.
Which two solutions should the consultant recommend to meet this requirement?
Choose 2 answers
A) Experience Cloud
B) Outbound Funds Module
C) NPSP Opportunities with GAU Allocation
D) Web-to-lead form
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: A,B | Question # 5 Answer: A,B |


