Salesforce NP-Con-102 : Salesforce Certified Nonprofit Cloud Consultant (NPC)

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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit frequently receives donations through the mail. The consultant recommends using Nonprofit Success Pack (NPSP) Gift Entry. What are three advantages of using NPSP Gift Entry? (Choose 3)

A) Standardizes mailing addresses as they are entered
B) Includes built-in mapping rules to help prevent duplicates
C) Can create different templates for different types of gifts
D) Can process credit card payments
E) Can prefill certain fields for batch entry

2. A nonprofit organization is starting a new program that connects high school youths to college mentors. The organization wants to track this specific relationship in Nonprofit Cloud. How should the organization accomplish this goal?

A) Create a new Party Role Relationship that has the Relationship Object Name field set to Account Account Relationship.
B) Create a new Party Role Relationship that has the Relationship Object Name field set to Contact Contact Relationship.
C) Create new picklist values for the Role field on the Person Account object.

3. A Fundraising Operations Manager is entering checks into Nonprofit Cloud by using Gift Batches. Some of the checks are payments on recurring gifts. When the Fundraising Operations Manager attempts to match the checks with the donor's current Gift Commitment in the Gift Entry window, no matching records appear.
Which Fundraising setting should be configured to resolve the issue?

A) Increase the Installment Extension Day Count setting.
B) Change the Recency score thresholds.
C) Select a Donor Matching Method value.

4. A consultant wants to enable Person Accounts as part of the Nonprofit Cloud setup process. What is a limitation when using Person Accounts?

A) Person Accounts do not work with Opportunity Contact Roles.
B) Person Accounts cannot be invited to events or associated with activities.
C) Person Account formulas cannot reference custom formula fields from Contacts.

5. A nonprofit organization serves many families in their programs and want to track each family as a household. The organization serves diverse types of families, including blended families and split families, where some of the children divide their time between multiple households. How should the organization track these different family types?

A) Create an Account for each family and Contacts for each family member. Create Party Role Relationship records between the family members.
B) Create a Person Account for each family member. Create Contact Contact Relationship records between the family members.
C) Create a Person Account for each family member. Use the New Group flow to simplify the necessary record creation.

Solutions: