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Oracle 1Z0-1034-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Data Management and Customization | - Business rules and automation
|
| Topic 2: Development and Scripting | - B2C Service scripting and APIs
|
| Topic 3: B2C Service Architecture and Fundamentals | - Oracle B2C Service (Service Cloud) architecture overview
|
| Topic 4: Deployment and Troubleshooting | - Configuration lifecycle management
|
| Topic 5: Integration Concepts | - Integration approaches
|
| Topic 6: Security and Access Control | - Authentication and authorization
|
Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:
Question 1
Your customer has a requirement to store the total value of sales for each Contact andto produce reports that total sales for Contacts with specific characteristics. It is important to be able to record data to 2 decimal places. The maximum total will not exceed one million dollars. Select three options which will help you achieve this?
A. Create a custom report to total the custom field for the Contact object and its related objects
B. Add a custom object and a custom field for this object of the integer type
C. Add a custom object and a custom field for this object of text type
D. Relate a custom object containing a custom field to the Contact object
E. Add a Custom Field to the standard Contact object of decimal type
F. Add a custom object and a custom field for this object of a decimal type
Question 2
After a recent edit to the Support Home page, your client notices that Analytics is showing a massive drop in visits being recorded.
Which edit caused the reporting change?
A. The click_stream attribute is missing or incorrect.
B. The pre_paga_render hook is missing or incorrect.
C. The pre_report_get_data hook is missing or incorrect.
D. The post_report_get_data hook is missing or incorrect.
E. The default mapping is missing or incorrect.
Question 3
You build a Custom Widget to display a <select> menu, with the <option> values being populated from a Custom Object field of type "menu." Which Connect for PHP function should be used to obtain the menu values?
A. ConnectAPI::getMenuValues()
B. ConnectAPI::gstNamedValues()
C. ConnectAPI::getMetadata{)
D. ConnectAPI: :getCustomObjectMetadata ()
Question 4
Your client is launching Customer Portal as an internal knowledge base, which is available to the client's staff only while on the client network. Note that chat is not enabled.
Which setting should be set to prevent access to Customer Portal pages from outside the network?
A. SEC_VALID_ADMIN_HOSTS
B. SEC_VALID__ENDDSER_HOSTS
C. SEC_V2LLID_jrNTEG_HOSTS
D. SEC_INVALID_USER_AGENT
E. SEC_VALID_USER__AGENT
Question 5
You are working in the B2C Service Customer Portal and are attempting to troubleshoot anAJAX issue with a custom widget. What would be the correct environment and procedure to use for debugging this issue?
A. in the Customer Portal Productionenvironment, by setting breakpoints in the RightNowEvent.js file
B. in the Customer Portal Production environment, by setting breakpoints in the logic, js file for the custom widget
C. in the Customer Portal Development environment, by setting breakpoints in the logic, js file for the custom widget
D. in the CustomerPortal Development environment, by using phpoutlogO in the controller -php file for the custom widget
Solutions:
| Question 1 Answer: A,B,C | Question 2 Answer: B | Question 3 Answer: B | Question 4 Answer: A | Question 5 Answer: B |
