Avaya exams have a reputation for tough wording and scenario-based questions, and the 72201T exam is no exception. Working through the 100 practice questions from Test4Cram gets you comfortable with that style long before exam day.
Avaya 72201T Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Core Components Support |
| Exam Number: | 72201T |
| Related Certifications: | Avaya Aura Core Components Integration |
| Exam Format: | Multiple choice questions |
| Exam Duration: | 105 minutes |
| Available Languages: | English |
| Passing Score: | 68% |
| Real Exam Qty: | 66 |
| Exam Price: | $125 USD |
| Recommended Training: | Avaya Aura Core Components training courses |
| Exam Registration: | Avaya Learning Center |
| Sample Questions: | ![]() |
| Exam Way: | Computer-based exam (online or testing center via Avaya Learning Center / Pearson VUE depending on region) |
| Pre Condition: | Recommended experience with Avaya Aura Core Components or related Avaya support certifications |
| Official Syllabus URL: | https://www.avaya.com |
Avaya 72201T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting & System Operations | - Alarm interpretation - Node and system commands - License verification |
| Security & Certificates | - Certificate management in CM and SM - TLS communication setup |
| SIP Signaling & Call Processing | - Registration and PPM processes - SIP call flow and INVITE handling |
| Avaya Core Architecture | - Device Services (AADS) - Aura Session Manager (SM) - Aura Media Server (AAMS) - Aura Communication Manager (CM) - Aura System Manager (SMGR) |
| Session Manager & High Availability | - Fault tolerance mechanisms - Traffic rerouting and redundancy |
Answers to Common Questions About the Avaya 72201T Exam
Yes. Test4Cram offers a free PDF demo of the 72201T practice questions so you can check the quality, the format, and the difficulty level before you spend anything. After you purchase, you also receive 365 days of free updates, and if the product expires you can extend the update service at a 50% discount from your member zone.
The 72201T exam contains 66 questions and gives you 105 minutes to complete them. That works out to a brisk pace, so you cannot afford to stall on a single tricky item — flag it, move on, and circle back if time allows. Before exam day, run at least two timed mock sessions with the Test4Cram desktop or online test engine; practicing against a real clock turns the official time limit into a comfortable rhythm instead of a source of panic.
The 72201T exam (full name: Avaya Aura Core Components Support) is a Avaya certification exam that leads to the Avaya Certified Support Specialist (ACSS) – Avaya Aura Core Components Support credential, positioned at the Professional level. It validates the skills Avaya expects from professionals working with its technologies, and passing it is the key step toward getting certified. It also sits within a broader certification path that includes Avaya Aura Core Components Integration.
The Avaya Aura Core Components Support exam is organized into 5 domains. The main areas include Session Manager & High Availability, Troubleshooting & System Operations, and Avaya Core Architecture. Scroll up to the exam syllabus section on this page for the complete topic-by-topic outline.
Recommended experience with Avaya Aura Core Components or related Avaya support certifications
Eligibility requirements can change, so before you register, confirm the latest criteria on the official Avaya exam page.
To pass the 72201T exam you need a score of 68%, and the official registration fee is $125 USD. Keep in mind that a failed attempt comes at full price: retaking the exam means paying the entire fee again. A smart way to protect that investment is to self-test first — work through the 100 practice questions at Test4Cram until your timed scores sit comfortably above the passing line before you book a seat.
Avaya recommends the following training resources for the Avaya Aura Core Components Support:
Official courses build the theory; pair them with the 100 practice questions from Test4Cram to turn that knowledge into exam-ready speed and accuracy.
Delivery is instant: you can download your purchase right after payment, and a copy is sent to your email within one minute. If nothing arrives within 2 hours, check your spam folder and contact our support team. There is no limit on how many computers you can install the software on.
If you take the 72201T exam within 60 days of your purchase and do not pass, you can apply for a full refund under the Test4Cram money back guarantee. To file a claim, submit a scan of your exam enrollment slip together with the official score report (PDF) within 2 days of taking the exam, and your claim will be processed within 7 days. The candidate name must match the payer name, and the policy does not apply to exams taken within 3 days of purchase, to purchases where the exam was never actually taken, or to free materials and expired orders. Prefer an alternative? Instead of a refund, you can exchange your purchase for two free exam products of equal value while keeping the update service on your original product.
You can register for the Avaya Aura Core Components Support through the official channels below:
The 72201T exam is delivered Computer-based exam (online or testing center via Avaya Learning Center / Pearson VUE depending on region), so choose the option that best fits your schedule when you book.
Avaya Aura Core Components Support Sample Questions:
What are two functions performs by System Manager? (Choose two)
- A. It provides centralized management of enterprise-wide dial plans
- B. It provides SIP registration and authentication.
- C. It delivers a set of shared management services and a common console.
- D. If `Initial IP-IP Direct Media' is enabled, SIP-SIP two party calls will use direct media.
- E. If Direct IP-IP Audio Connections, h. 323 two-part calls will shuffles to establish a direct media.
Correct Answer: A,C 🗳️
Which two statements regarding Full and Half call model processing are true? (Choose two.)
- A. Avaya Aura Communication Manager (CM) configured as a Feature Server performs Full call model processing.
- B. Avaya Aura Communication Manager (CM) configured as an Evolution Server performs Full call model processing.
- C. Avaya Aura Session Manager (SM) always performs Half call model processing.
- D. Avaya Aura Session Manager (SM) always performs Full call model processing.
Correct Answer: A,C 🗳️
A customer has learned about the benefits of using CAC Sharing and asked you to implement it between the Session Manager (SM) in Main office and Communication Manager located in a branch location.
What are the steps that you must follow to implement CAC Sharing?
- A. In Communication Manager: Configure Network Regions and Network Regions Group, Enable Shared Bandwidth Management.In Session Manager: Configure Location, Assign Bandwidth limits to the location, Enable shared Bandwidth Management for CM SIP entity.
- B. In Communication Manager: Configure Network Regions and Network Regions Group, Enable Shared Bandwidth Management.In Session Manager: Configure Location, Assign Bandwidth limits to the location, Enable shared Bandwidth Management for Network Region SIP entity.
- C. In Communication Manager: Configure Network Regions and Network Regions Group, Enable Shared Bandwidth Management.In Session Manager: Configure Location, Assign Bandwidth limits to the Entity Link, Enable shared Bandwidth Management for CM SIP entity.
- D. In Communication Manager: Configure Network regions and Shared Bandwidth Management Groups.In Session Manager: Configure Location, Assign Bandwidth limits to the location, Enable shared Bandwidth Management for CM SIP entity.
Correct Answer: A 🗳️
In which three states can an Avaya Aura System Manager (SMGR) Alarm exist? (Choose three.)
- A. Active
- B. Raised
- C. Resolved
- D. Cleared
- E. Acknowledged
Correct Answer: B,D,E 🗳️
Avaya currently provides Avaya Diagnostic Methodology for partners to raise trouble tickets and receive assistance.
Which three documents does Avaya expect customers/partners to have filled out before contacting support? (Choose three.)
- A. Problem Clarification
- B. Knowledge Management
- C. Problem Statement
- D. Cause
- E. Details/Findings
Correct Answer: A,B,C 🗳️
Viewing page 1 out of 20 pages.
Viewing questions 1-5 out of 100 questions.


