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IBM C2070-586 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Testing and Deploying a Case Solution | 8% | - Testing procedures and validation - Deployment tools and processes - Exporting and importing solutions |
| Business Metrics and Analytics | 9% | - Case Analyzer configuration - Content Analytics integration - Cognos Real-time Monitoring |
| Extending Case Manager Solutions | 14% | - REST API usage and customization - Custom widgets and user interfaces - Forms and external data services - Integration with IBM BPM and FileNet P8 |
| Migrating Solutions to Production | 9% | - Post-migration verification - Deployment Manager and Administration Client - Migration requirements and planning |
| Designing a Case Solution | 39% | - Business rules and page design - Case relationships and data integration - Security and access control configuration - Case types, properties and document classes - Tasks, steps, roles and inbaskets |
| Planning, Architecture, Installation and Configuration | 21% | - IBM Case Manager architecture overview - System requirements and prerequisites - Integrated components and licensing - Installation and configuration procedures - Development vs production environments |
| Security and Administration | 9% | - Role-based security model - Monitoring and maintenance - User and group management |
IBM Certified Solution Designer - Case Manager v5.1 Sample Questions:
1. Which program is prohibited to be used with IBM Case Manager as per the licensing terms?
A) Web chat client (of IBM Lotus Sametime Proxy Server)
B) Rule Execution Server (of IBM WebSphere ILOG JRules)
C) Lotus Widget Factory (of IBM Mashup Center)
D) Case Manager crawler (of IBM Content Analytics)
2. Typically, in a production environment, you do not give users permission to create and manage spaces and catalog entries in Business Space. What function is used to hide these features of the client user interface?
A) Set the Business Space configuration setting com.ibm.mashups.lockeddown to true.
B) Set the Business Space configuration setting com.ibm.mashups.manageSpaces to false.
C) Use FileNet Enterprise Manager to set LDAP security on the all users who should not have access.
D) Use the IBM Case Manager Administration Client to configure the security settings for Production groups and users.
3. Which Case Manager API allows an application to create a case, update case properties, add a document to a case, and add a folder in a case folder?
A) Content Engine REST API (P8CEREST)
B) Process Engine REST API (P8BPMREST)
C) IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine
D) IBM Case Manager REST API (CASEREST)
4. Which of the following is NOT a component of Cognos Real-time Monitor?
A) Monitoring Dashboard
B) Query Engine
C) Object Store
D) Workbench
5. What component of the Case Client interface can be used to insert a custom company logo?
A) Case Page
B) Theme
C) Custom Step Processor
D) Case Toolbar
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: B |
