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HP HP5-B02D Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Positioning and Delta-Selling Strategy | - Competitive differentiation
|
| Topic 2: Managed Print and Printing Services | - Security and efficiency
|
| Topic 3: Customer Needs and Solution Selling | - Discovery process
|
| Topic 4: HP Imaging and Printing Portfolio Knowledge | - HP Printing Supplies
|
HP Delta-Selling HP Imaging and Printing Supplies Sample Questions:
Question 1
What characterizes the supplies product life cycle?
A. It is shorter than the product lifecycle of a printer (hardware).
B. It is linked to the page coverage.
C. It is significantly longer than the product lifecycle of the printer (hardware).
D. It is the same as the product lifecycle of the printer (hardware).
Question 2
What is the name of the HP print cartridge return and recycle program?
A. HP Environmental Care Pack
B. HP Earth Care
C. HP Go Recycle
D. HP Planet Partner
Solutions:
| Question 1 Answer: A | Question 2 Answer: D |
