Microsoft MB-210 : Microsoft Dynamics 365 Sales Functional Consultant

  • Exam Code: MB-210
  • Exam Name: Microsoft Dynamics 365 Sales Functional Consultant
  • Updated: Aug 29, 2026
  • Q & A: 376 Questions and Answers

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About Microsoft MB-210 Exam Cram

MB-210 Target Audience

This exam is relevant for the following target audiences:

  • Individuals with sales expertise;
  • Consultants who have the responsibility to implement solutions that support the sales lifecycle. All in all, you should be able to run this cycle with efficiency in order to meet the objectives of your company, revenue targets, and business plans.

In addition, the applicants need to have secure business comprehension that is acquired through the first-hand experience in sales.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

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Prestigious Career Opportunities

If you are someone who is finding it difficult to advance in their career and get better opportunities, you should consider going for the Microsoft MB-210 exam. Once you pass this test and obtain the associated certification, the companies will want to hire you as they will know that you possess the right skills. Moreover, it is very likely that you will also get a much better salary. Some of the positions that you can apply for are outlined below:

  • Microsoft Dynamics CRM Developer
  • Microsoft Dynamics 365 Functional Consultant
  • Microsoft Dynamics 365 and Power Apps Developer
Microsoft MB-210 Exam Syllabus Topics:
SectionWeightObjectives
Manage core sales features30-35%- Manage sales transactions and records
  • 1. Create and manage quotes, orders, and invoices
  • 2. Manage sales literature and collateral
  • 3. Manage product bundles and relationships
- Manage lead and opportunity lifecycle
  • 1. Manage opportunity stages and close processes
  • 2. Manage competitors and sales teams
  • 3. Create and qualify leads
- Manage forecasting and analytics
  • 1. Manage sales goals and metrics
  • 2. Configure and manage sales forecasts
  • 3. Analyze sales performance and trends
Configure additional tools and services25-30%- Configure sales automation and extensions
  • 1. Configure custom controls and extensions
  • 2. Configure business process flows and workflows
- Configure sales insights and AI features
  • 1. Configure predictive scoring and recommendations
  • 2. Configure relationship analytics and health
- Configure integration with external systems
  • 1. Configure data import/export and synchronization
  • 2. Integrate with marketing and service modules
Configure Dynamics 365 Sales35-40%- Configure integration and settings
  • 1. Integrate with Microsoft 365 and Power Platform
  • 2. Configure sales dashboards and reports
  • 3. Configure email templates and sales documents
- Configure entities and relationships
  • 1. Configure sales process flows and stages
  • 2. Customize lead, opportunity, account, and contact entities
  • 3. Configure entity relationships and business rules
- Configure core sales settings
  • 1. Configure sales security roles and access
  • 2. Configure fiscal years and sales periods
  • 3. Configure product catalog and pricing
  • 4. Configure sales territories and hierarchies

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