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Pegasystems PEGACPSA25V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Case Management | 25% | - Configure service levels, goals, deadlines and urgency - Route assignments using users, work groups, queues and logic - Design case lifecycle, stages and statuses - Manage child cases, temporary cases and actions - Implement approval processes and authority matrices |
| Topic 2: Data and Integration | 20% | - Access, refresh and persist data during processing - Integrate external systems and simulate data sources - Define data models, objects, relationships and records - Configure data validation, transformation and mapping |
| Topic 3: User Experience | 10% | - Customize UI elements, fields and layouts - Design and configure views, forms and templates - Build portals, dashboards and insights |
| Topic 4: Pega GenAI | 10% | - Design applications with Pega Blueprint - Use Knowledge Buddy for contextual support - Speed development with Autopilot - Integrate generative AI capabilities |
| Topic 5: Decision Rules and Logic | 10% | - Create decision tables, decision trees and when rules - Configure business logic and conditions - Implement calculations and expressions |
| Topic 6: Application Development | 15% | - Implement reusability and modular design - Manage rules, rule sets and application versions - Configure application settings and security - Use Center-out architecture and Situational Layer Cake |
| Topic 7: Deployment and Testing | 10% | - Manage migration and updates - Perform testing and validation - Prepare application for deployment |
