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Salesforce Strategy-Designer Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Leveraging Adjacent Roles and Skills | 19% | - Collaborate with designers, technologists, and business leaders - Lead cross-functional decision-making processes - Integrate research, design, and business strategy practices - Align solution strategies with organizational goals |
| Topic 2: Value Design | 32% | - Define challenge statements aligned to business and user needs - Establish success metrics and value outcomes - Apply ethical and value-centered design principles - Analyze organizational dynamics and external influences |
| Topic 3: Tools and Artifacts | 23% | - Use strategy design frameworks and artifacts - Map user needs to Salesforce platform capabilities - Assess desirability, feasibility, and viability - Select appropriate research and co-creation methods |
| Topic 4: Intangible Deliverables | 26% | - Facilitate collaboration across teams - Build stakeholder relationships and influence - Create organizational alignment and shared vision - Communicate vision and strategic direction |
Salesforce Certified Strategy Designer Sample Questions:
Where can users find third party applications to download and install on their orgs?
- A. the App Store
- B. The App Exchange
- C. The Google Store
Correct Answer: B 🗳️
Considering the Jobs To Be Done Framework, why does a customer buy an on-line test?
- A. To pass the exam
- B. To learn about a topic
Correct Answer: A 🗳️
Of the following Strategy Design Research Methods, which one is the appropiate one for this stage:
Inspiration / Idea Generation
- A. Interviews
- B. Observations
- C. Journal Studies
Correct Answer: C 🗳️
Complete the sentence: "A _______ is an experiment that's purpose-built to answer a specific question in the design and build process."
- A. Frame
- B. Idea
- C. Concept
- D. Prototype
Correct Answer: D 🗳️
Pick the wrong one: What are the three parts of the Rollup-Summary Fields?
- A. Rollup Elements
- B. Rollup Type
- C. Filter Criteria
- D. Summarized object
Correct Answer: A 🗳️
