Microsoft AB-410 : Building Intelligent Applications

  • Exam Code: AB-410
  • Exam Name: Building Intelligent Applications
  • Updated: Jul 31, 2026
  • Q & A: 91 Questions and Answers

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Microsoft AB-410 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Build business application logic and automation40-45%- Create cloud flows
  • 1. Implement conditions, loops, and error handling
    • 2. Design triggers and actions
      • 3. Use connectors and approvals
        - Business logic
        • 1. Evaluate business automation use cases
          • 2. Implement calculated and formula columns
            • 3. Configure business rules and process flows
              - AI prompts and models
              • 1. Consume AI models in apps and flows
                • 2. Build prompts using AI Hub templates
                  • 3. Configure prompt inputs and knowledge sources
                    Topic 2: Create intelligent applications25-30%- Create canvas apps
                    • 1. Implement error handling and testing
                      • 2. Build apps using data sources
                        • 3. Use Power Fx and reusable components
                          • 4. Integrate Copilot Studio agents
                            - Create model-driven apps
                            • 1. Manage access and security roles
                              • 2. Build dashboards and charts
                                • 3. Design forms and views
                                  • 4. Create apps using natural language tools
                                    Topic 3: Create a foundation for intelligent applications25-30%- Build data models in Dataverse
                                    • 1. Configure relationships and constraints
                                      • 2. Create and modify tables and columns
                                        • 3. Configure forms, views, and security
                                          • 4. Configure calculated, rollup, prompt, and summary columns
                                            - Design Microsoft Power Platform solutions using AI-enabled tools
                                            • 1. Recommend extensibility options
                                              • 2. Analyze requirements to identify components and implementation options
                                                • 3. Apply ALM strategy and solution design
                                                  • 4. Recommend environment types
                                                    • 5. Evaluate built-in agents for business solutions
                                                      Microsoft Building Intelligent Applications Sample Questions:

                                                      1. A company uses Microsoft Dataverse to manage prospects. The company has a business process flow named BPFA that is associated with the Prospect entity to streamline the prospect management process.
                                                      You add a field named Category to the Prospect entity. You create additional business process flows. You apply the business process flows to Prospect records based on the selected category.
                                                      Users can switch to any other newly configured business process flows but must not use BPFA.
                                                      You need to configure the solution.
                                                      What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
                                                      NOTE: Each correct selection is worth one point.

                                                      A) Change the display order of the business process flows to move BPFA to the bottom of the list.
                                                      B) Remove all of the privileges for BPFA.
                                                      C) Deactivate BPFA.
                                                      D) Use a business rule.


                                                      2. Drag and Drop Question
                                                      You are designing a data model for a company. The model uses only standard Microsoft Dataverse tables.
                                                      You must extend the existing Accounts and Contacts tables to support the following business requirements:
                                                      - Store an additional classification value on the Accounts table.
                                                      - Add a field that indicates a customer's engagement tier on the
                                                      Contacts table.
                                                      - Create a mechanism to improve lookup performance and ensure
                                                      uniqueness across selected fields.
                                                      You need to modify the tables to support the business requirements.
                                                      Which components should you use? To answer, move the appropriate components to the correct requirements. You may use each component once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
                                                      NOTE: Each correct selection is worth one point.


                                                      3. Case Study 1 - Contoso, Ltd
                                                      Background
                                                      Contoso Ltd. is a global renewable energy provider that operates wind farms and solar installations. The company is modernizing its maintenance and operations platform. The company plans to implement a Microsoft Power Platform solution for the operations team. The implementation will include Microsoft Dataverse, a model-driven app, and Power Automate cloud flows.
                                                      The company is building and testing a new model-driven app named Operations. The solution will support operations managers, regional coordinators, and field technicians. The app must integrate with an external cloud-based system that manages onboarding of field technicians.
                                                      Contoso Ltd. plans to improve data quality and enforce consistent business logic across the app and automation processes.
                                                      Technical environment
                                                      Contoso Ltd. has an Identity and Access Management (IDAM) department that manages security.
                                                      The company has one Power Platform environment named Production, where all building and configuration take place. Auditing is disabled.
                                                      The Production environment has the following security configurations:
                                                      - IDAM has a Microsoft Entra security group named Contoso Ltd. QA. This security group will assign all members a Power Apps license.
                                                      - IDAM created a Quality Assurance security role that grants read and write access to all custom tables.
                                                      - IDAM also created a team named Testers in Dataverse, of a Microsoft Entra group team type.
                                                      The team is configured for the Contoso Ltd. QA security group. The Testers team is assigned the Quality Assurance security role.
                                                      Microsoft 365 environment
                                                      All Contoso Ltd. managers are included in a Microsoft 365 group named Managers. The group is NOT enabled for email.
                                                      The company shares a SharePoint list with a key customer: Alpine Ski House. Alpine Ski House staff members can add new maintenance requests, which are then checked and marked as reviewed by Contoso Ltd.
                                                      Current issue:
                                                      A new QA tester joins Contoso Ltd. The IDAM department adds the new tester to the Contoso Ltd. QA security group. However, the new tester is not listed in the Testers team as a member.
                                                      Other applications:
                                                      A separate software-as a-service (SaaS) solution named TechCheck manages technician onboarding. The TechCheck solution is set up as follows:
                                                      - TechCheck assigns a unique number named Ref to all technicians.
                                                      - Users cannot make changes to the TechCheck data model.
                                                      - Users cannot use the same TechCheck ref on more than one Technician row.
                                                      Automation requirements
                                                      Contoso plans to use Power Automate to develop a Maintenance Request Approval flow. The flow must meet the following requirements:
                                                      - Create a Maintenance Request row in Dataverse when either of the following occurs:
                                                      - An item is added to the SharePoint list by the customer with the Priority property set to High.
                                                      - Any item is checked and marked as reviewed by a Contoso Ltd. representative.
                                                      - Seek maintenance request approvals from managers through both email and a Microsoft Teams message after they have been reviewed:
                                                      - Requests require approval from all managers.
                                                      - If one manager rejects the request, approval must not be granted.
                                                      - The result of the approval request must be sent to the initial reviewer in an email. The subject line must set the response as either Approve or Reject.
                                                      Contoso Ltd. requires the following table logic:
                                                      - If a user tries to enter a price greater than the cost on a new Asset row, the row must display an inline error message.
                                                      - If a user tries to save changes to a Technician row where the TechCheck ref column is empty, the action must be prevented and a message explaining the action must be displayed.
                                                      Any updates made to Technician profiles in TechCheck must be mirrored in Dataverse by using a custom integration. The developers building the integration require an index for performant searches on the Technician table.
                                                      Data model and app design
                                                      Contoso Ltd. plans to use Dataverse as its central data platform. Log storage must be minimized.
                                                      Tables
                                                      The following tables are required for data modeling and the app design:
                                                      - Assets: Stores information about solar panels and wind turbines
                                                      - Maintenance Requests: Tracks issues and maintenance activities. The table must include the following columns:
                                                      - Request ID (auto-number)
                                                      - External Request Code (text)
                                                      - Assigned
                                                      - Technician (lookup to Technicians)
                                                      - Report (lookup to Maintenance Reports)
                                                      - Technician updated (Yes/No)
                                                      - Maintenance Reports: Tracks the results of maintenance reports
                                                      - Technicians: Stores technician assignment data. The table must include the following columns:
                                                      - Full Name (Text)
                                                      - Mobile phone number (Text)
                                                      - Email (Text)
                                                      - Seniority (Choice)
                                                      - TechCheck ref (Text)
                                                      Data modeling
                                                      The data model must provide the following functionality:
                                                      - Maintenance Requests must:
                                                      - be uniquely identifiable across systems.
                                                      - have two inactive statuses, Cancelled and Duplicate.
                                                      - If a new option is added to an existing set of options, it must be made available automatically for selection on all columns that use the set.
                                                      - A new column named Priority must be added to multiple tables. Users must be able to select only one option from the following set per row:
                                                      - Low
                                                      - Medium
                                                      - High
                                                      - Critical
                                                      Changes to the Technician column on Maintenance Requests must be tracked for compliance purposes. Rows must include the names of previous and current technicians and the time of the change.
                                                      Relationship requirements
                                                      - One asset can be related to many maintenance requests. A maintenance request can have many assets.
                                                      - A maintenance request can have only zero or one maintenance report.
                                                      - Only one Technician can be related to a Maintenance Request at a time.
                                                      - When a Maintenance Request is deleted, any Maintenance Reports associated with it must also be deleted, but this action should be prevented if there is value in the Technician lookup.
                                                      - When a Maintenance Request is assigned to a different owner, the Maintenance Report associated with it must be reassigned to the new owner as well, but the associated Technician should stay with the current owner.
                                                      App design
                                                      The Technicians table contains the following public views:
                                                      - Senior Technicians
                                                      - Junior Technicians
                                                      The Senior Technician view must be available through the table list view selector to a set of specific users only.
                                                      A tester creates a personal view named Hot Assets on the Assets table. The tester recognizes that the view is useful for the entire testing team. The view must be made accessible to the team.
                                                      Drag and Drop Question
                                                      You need to configure the access requirements to the views.
                                                      Which configurations should you use? To answer, move the appropriate configurations to the correct views. You may use each configuration once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
                                                      NOTE: Each correct selection is worth one point.


                                                      4. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
                                                      After you answer a question in this section, you will NOT be able to return to it. As a result these questions will not appear on the review screen.
                                                      A company integrates external systems into Power Automate by using cloud flows.
                                                      The company must connect to external services with different characteristics and determine whether a custom connector is required.
                                                      You need to evaluate if a custom connector is necessary to meet the requirements.
                                                      Solution: A cloud flow must retrieve data from Microsoft Dataverse.
                                                      Does the solution meet the goal?

                                                      A) Yes
                                                      B) No


                                                      5. A company wants an AI system to analyze customer reviews and determine whether opinions are positive, negative, or neutral. Which Azure AI capability is most appropriate?

                                                      A) Document conversion
                                                      B) Object detection
                                                      C) Speech synthesis
                                                      D) Sentiment analysis


                                                      Solutions:

                                                      Question # 1
                                                      Answer: B,C
                                                      Question # 2
                                                      Answer: Only visible for members
                                                      Question # 3
                                                      Answer: Only visible for members
                                                      Question # 4
                                                      Answer: B
                                                      Question # 5
                                                      Answer: D

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