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HP HP2-I17 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Printing Solutions and Services | - Workflow and Document Solutions
|
| Topic 2: Industry Trends and Business Drivers | - Market Trends
|
| Topic 3: HP Printing Portfolio Knowledge | - HP PageWide Portfolio
|
| Topic 4: HP Printing Value Proposition | - Differentiators and Competitive Positioning
|
| Topic 5: Customer Needs Analysis | - Business Requirements Identification
|
| Topic 6: Sales Skills and Objection Handling | - Consultative Selling
|
HP Selling HP Printing Hardware 2020 Sample Questions:
1. Match the HP toner type on the left with its description on the right.
2. How are HP Print Support Services offered?
A) HP Print Support Services are available at no additional cost upon approval of HP Financing.
B) Customers can purchase HP Print Support Services as an HP Care Pack or on a standard contract.
C) Customers with Premium Service contracts made directly with HP can add HP Print Support Services to their existing contract.
D) HP Print Support Services are included in print deals that also include extended warranties.
3. A large healthcare enterprise needs to be able to produce a large volume of scans quickly. They also need to send confidential, high-quality images securely. Which HP solution should you recommend for this customer?
A) An HP ScanJet Pro solution with an automatic document feeder and embedded Web Jetadmin software produces large volumes of scans quickly and securely.
B) Software in the HP ScanJet Pro takes advantage of automated processes for fast scanning and enables a digital stamp to be applied each scanned page for added security.
C) HP ScanJet Enterprise Flow products feature HP Smart Document Scan Software (SDSS) for fast, easy capture technology to easily transfer scans securely.
D) HP Digital Sender Flow workstations have full Web Jetadmin support for extra speed and secure network connections using standard web browsers.
Solutions:
| Question # 1 Answer: Only visible for members | Question # 2 Answer: B | Question # 3 Answer: C |
