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Cisco 642-263 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Feature Configuration | 20% | - Call Handlers and Interviews - Networking and VPIM - Notification and Access Options - Voice Messaging and Unified Messaging |
| Topic 2: Installation and Upgrades | 20% | - Server Requirements and Virtualization - Migration and Upgrade Procedures - Installation Process |
| Topic 3: Cisco Unity Connection Overview and Architecture | 20% | - Licensing and Capacity Planning - Architecture and Components - Deployment Models |
| Topic 4: System Configuration | 25% | - User and Account Provisioning - Security and Access Control - Dial Plan and Call Management - Network and Telephony Integration |
| Topic 5: Maintenance and Troubleshooting | 15% | - Monitoring and Reporting - Troubleshooting Common Issues - Backup and Restore |
