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Cisco 642-445 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Survivability and Redundancy | - SRST (Survivable Remote Site Telephony) - Failover mechanisms |
| Topic 2: IP Telephony Call Processing | - Call routing logic and transformations - Call admission control |
| Topic 3: IP Telephony Features and Services | - Auto-attendant and call features - Cisco Unity voicemail integration |
| Topic 4: Cisco CallManager Configuration and Administration | - Dial plan implementation - Device and endpoint management - Call routing configuration |
| Topic 5: Voice Gateway Integration | - PSTN connectivity - MGCP, H.323, and SIP configuration |
| Topic 6: Quality of Service (QoS) for Voice | - Voice traffic prioritization - Bandwidth management and marking |
