Interactive and interesting — the online version runs on all electronics. The Nortel Contact Center Rls. 7.0 Administration & Scripting dumps at Test4Cram: 100 practice questions for the 920-177 exam in three versions.
Nortel 920-177 Exam Overview:
| Certification Vendor: | Nortel Networks |
|---|---|
| Exam Name: | Nortel Contact Center Rls. 7.0 Administration & Scripting |
| Exam Number: | 920-177 |
| Passing Score: | 70-75% |
| Exam Duration: | 90 minutes |
| Exam Price: | $125–$150 USD |
| Available Languages: | English |
| Real Exam Qty: | 95-105 |
| Related Certifications: | Nortel Contact Center Rls. 7.0 Technical Support |
| Certificate Validity Period: | 3 years |
| Exam Format: | Scenario-Based, Multiple Choice |
| Exam Way: | Proctored onsite at authorized test centers (Pearson VUE / Prometric historically) |
| Pre Condition: | Basic knowledge of Nortel Contact Center architecture; recommended prior experience with Contact Center Rls. 6.0 or later |
Nortel 920-177 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance and Troubleshooting | 15% | - Performance optimization - Common error resolution - Backup and restore procedures |
| Topic 2: Contact Center Scripting | 35% | - Basic scripting concepts and syntax - Call flow design and routing logic - Variable usage and database integration - Script testing and debugging |
| Topic 3: Features and Functionality | 20% | - Reporting and statistics configuration - IVR and self-service applications - ACD and skill-based routing |
| Topic 4: Contact Center Manager Administration | 30% | - System installation and configuration - User and agent management - Server configuration and monitoring |
920-177 Exam FAQ — Stand Out
Basic knowledge of Nortel Contact Center architecture; recommended prior experience with Contact Center Rls. 6.0 or later Eligibility rules change over time, so verify the current requirements on the official page before registering.
Yes — enter your email address and download the free Nortel Contact Center Rls. 7.0 Administration & Scripting exam cram pdf for reference; your information stays secret and safe, and we never send advertisement without permission. Purchases include a one-year service warranty: 365 days of updates, renew afterward at 50% off.
90 minutes for 95-105 questions. Practice in the Test4Cram soft or online version until testing feels casual — simulation removes the nerves.
Yes:
After any course, stay efficient with the 100 practice questions for the Nortel Contact Center Rls. 7.0 Administration & Scripting — every answer expert-verified.
Soon after purchasing you can download the complete Nortel Contact Center Rls. 7.0 Administration & Scripting material — even on official holidays: the automatic email arrives within about a minute, and our 7*24 service replies within two hours if anything goes wrong. If you fail the corresponding 920-177 exam within 60 days of purchase, we refund in full: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.
The Nortel Contact Center Rls. 7.0 Administration & Scripting is Nortel's certification exam for Nortel Networks Certified Support Specialist (NNCSS), at the Specialist level. When a good opportunity appears, the certified hold the vital advantages. Related credentials include Nortel Contact Center Rls. 7.0 Technical Support.
Through the vendor's official registration channels:
The Nortel Contact Center Rls. 7.0 Administration & Scripting is delivered Proctored onsite at authorized test centers (Pearson VUE / Prometric historically) — pick the arrangement that suits you when booking.
$125–$150 USD per attempt, 70-75% to pass. Fail and you pay twice or more — save time and money with the 100 practice questions for the 920-177 exam at Test4Cram.
The Nortel Contact Center Rls. 7.0 Administration & Scripting blueprint spans 4 domains — including Contact Center Scripting (35%), Features and Functionality (20%), Contact Center Manager Administration (30%). A cram sheet with direction beats aimless reading; the complete outline above lists every subtopic.
