Nortel 920-216 : Multiservice Switch 7000/15000/20000 Operations and Maintanence

  • Exam Code: 920-216
  • Exam Name: Multiservice Switch 7000/15000/20000 Operations and Maintanence
  • Updated: Jul 23, 2026
  • Q & A: 113 Questions and Answers

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Nortel 920-216 Exam Syllabus Topics:
SectionObjectives
Topic 1: System Installation and Initial Configuration- Software loading and system boot process
- Basic configuration verification
- Initial provisioning and setup procedures
Topic 2: Fault Management and Troubleshooting- System diagnostics and log analysis
- Fault isolation techniques
- Alarm monitoring and interpretation
Topic 3: Operations and Maintenance Procedures- Backup and restore operations
- Routine system maintenance tasks
- Software upgrades and patch management
Topic 4: MSS Architecture and System Overview- Control plane and data plane fundamentals
- Hardware components and system modules
- Multiservice Switch 7000/15000/20000 platform architecture
Topic 5: Network Services and Protocols- Multiservice traffic handling
- IP services and routing fundamentals
- ATM and legacy transport services
Topic 6: Performance Monitoring and Optimization- Performance counters and metrics
- Traffic engineering and optimization basics

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