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Apple 9L0-010 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| macOS System Fundamentals | - System maintenance and recovery
|
| Macintosh Hardware Fundamentals | - Hardware diagnostics and troubleshooting
|
| Networking and Connectivity | - Network configuration
|
| Service Procedures and Safety | - Customer support procedures
|
Apple Macintosh Service Certification Sample Questions:
1. Which of the following is ALMOST CERTAINLY a hardware-related problem?
A) Blinking question mark at startup
B) Distorted video at startup
C) No video at startup
D) Error beep at startup
2. Which of the following ports is NOT included with the MacBook Pro (13-inch, Mid 2012)?
A) DVI
B) Thunderbolt
C) Gigabit Ethernet
D) FireWire 800
3. Which of the following is ALMOST CERTAINLY a software-related problem?
A) No video on display
B) Single beep at startup
C) No Internet connectivity
D) iPhoto quits when launched
4. Which TWO details are derived from entering an Apple product's serial number into the Online Service Assistant section of the Apple Support web page? SELECT TWO
A) AppleCare name
B) Warranty status
C) Number of USB ports
D) Mac OS version
E) Installed memory
5. The Solid state drive in MacBook Air (11-inch, Mid 2012) is NOT backwards compatible with earlier models.
A) True
B) False
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: A,B | Question # 5 Answer: B |
