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Apple 9L0-010 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Macintosh Troubleshooting | - Hardware Diagnostics - System Recovery and Repair - Software Troubleshooting |
| Topic 2: Macintosh Operating System Support | - System Administration - Mac OS Installation and Configuration - User Support and Maintenance |
| Topic 3: Macintosh Hardware | - Macintosh System Components - Hardware Identification and Specifications - Hardware Repair Procedures |
| Topic 4: Apple Service Procedures | - Repair Safety and Handling Procedures - Service Documentation and Resources |
Apple Macintosh Service Certification Sample Questions:
1. What component of a Mac mini (Early 2009) logic board requires use of an anti-static foam support to avoid damage?
A) EMI clips
B) Large heat sink
C) Video card
D) Battery connector
2. What type of tape do you use to keep disconnected cables out of the way when replacing logic boards in a MacBook Pro (Retina 15-inch)?
A) None of the above
B) Foil
C) EMI
D) Kapton
3. Which of the following is ALMOST CERTAINLY a software-related problem?
A) No video on display
B) Single beep at startup
C) No Internet connectivity
D) iPhoto quits when launched
4. In the MacBook Air (11-inch, Mid 2012) which cable tab includes a 2D barcode of the display clamshell serial number?
A) VDP
B) LVDS
C) EDP
D) LCDS
5. If you are unable to find the password for an AirPort Extreme or Express Base Station, you should perform a _______.
A) Hard reset
B) Soft reset
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: B |
