Service should be as dependable as the study material, and at Test4Cram your CMS7 order carries Peoplecert ITIL V3 Foundation quality checks, instant delivery, 365 days of free updates, and support reachable by email or online chat at any hour.
Peoplecert CMS7 Exam Overview:
| Certification Vendor: | PeopleCert |
|---|---|
| Exam Name: | ITIL V3 Foundation |
| Exam Number: | CMS7 |
| Passing Score: | 65% |
| Exam Duration: | 60 minutes |
| Related Certifications: | ITIL V3 Intermediate ITIL 4 Foundation |
| Real Exam Qty: | 40 |
| Certificate Validity Period: | 3 years |
| Exam Format: | Multiple choice |
| Available Languages: | French, Italian, Spanish, German, Portuguese (Brazil), Other languages may be available, English |
| Exam Price: | Varies by region/currency |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or at an accredited test centre |
| Pre Condition: | None (Foundation level exam) |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1 |
Peoplecert CMS7 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Service Management as a Practice | - Definition of services and customers - Concept of best practices in service management - Role of service management |
| Processes and Functions | - Functions such as service desk, technical management - Key ITIL processes and their purposes |
| Service Lifecycle | - Service Operation - Service Strategy - Service Design - Service Transition - Continual Service Improvement |
Preparing for CMS7 with Test4Cram: The Essentials
- Service Lifecycle ()
- Service Management as a Practice ()
- Processes and Functions ()
Peoplecert ITIL V3 Foundation Sample Questions:
In the Continual Service Improvement (CSI) model, the stage 'How do we get there?1 is underpinned by which set of activities?
- A. Taking measurements and recording metrics
- B. Baseline assessments
- C. Service and process improvements
- D. Setting measurement targets
Correct Answer: C 🗳️
Which of the following statements is CORRECT?
- A. IT Service Continuity Management is not required when IT is outsourced to a third party provider
- B. Business Continuity Management and IT Service Continuity Management must be established at the same time
- C. Where Business Continuity Management is established, business continuity considerations should form the focus for IT Service Continuity Management
- D. IT Service Continuity Management can only take place once Business Continuity Management has been established
Correct Answer: C 🗳️
IT Service Continuity strategy should be based on:
1) Design of the service technology
2) Business continuity strategy
3) Business Impact Analysis
4) Risk assessment
- A. 1, 2 and 4 only
- B. 1, 2 and 3 only
- C. 2, 3 and 4 only
- D. 1, 3 and 4 only
Correct Answer: C 🗳️
Which role or function is responsible for monitoring activities and events in the IT Infrastructure?
- A. Incident Management
- B. IT Operations Management
- C. Capacity Management
- D. Service Level Management
Correct Answer: B 🗳️
Which is the first step in the 7 Step Improvement Process?
- A. Identify gaps in Service Level Agreement (SLA) achievement
- B. Where are we now?
- C. Prepare for action
- D. Define what you should measure
Correct Answer: D 🗳️
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