HP HP2-B110 : Selling HP Imaging and Printing Supplies

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HP HP2-B110 Exam Syllabus Topics:

HP Selling HP Imaging and Printing Supplies Sample Questions:

1. Which feature is included in a Laser printing system?

A) Charging roller
B) Tri-color cartridge
C) Adaptive lighting
D) Print head

2. If the customer is looking for best cost per page for black text, but hardly uses color, which ink cartridges would you recommend?

A) A two-pack XL black cartridge
B) Two standard black cartridges and one value color cartridge
C) A higher fill value black and standard color cartridge
D) A standard fill black and color cartridge

3. Where is the security label on a laser cartridge?

A) Only on the bottom
B) Randomly placed on the packaging
C) Always on the tear strip
D) Only on the top

4. Why should you and your customers avoid selling or giving away any empty HP original supplies boxes?

A) The boxes can be re-used to sell counterfeit products.
B) The box is intended for recycling and should be returned in the Planet Partner Program.
C) According to HP T&C's the box belongs to HP and needs to be presented if an HP representative asks you to do so.
D) An empty box is a counterfeit and the possession is illegal.

5. What is an advantage of the HP Supplies Big Deal Program?

A) It provides exclusive access to HP Dual Packs.
B) It provides special use of the Planet Partner Program.
C) It provides access to original HP Supplies at a discount.
D) It provides access to the HP Supplies Big Deal Program Calculator.

Solutions: