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HP HP2-H86 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Managed Print Services Basics | - Benefits of MPS to customers and organizations - Understanding Managed Print Services (MPS) |
| HP Managed Print Specialist Select Scope | - Key features of HP Managed Print solutions - HP MPS Select (A4) portfolio overview |
| Sales and Consultative Skills | - Consultative selling techniques for print solutions - Contractual selling and value articulation |
| Product and Solution Knowledge | - Key differentiators in the HP A4 managed print offerings - Portfolio strengths including supplies and services |
| Solution Positioning and Customer Engagement | - Articulating HP MPS value propositions - Engaging customers to identify print needs |
HP Managed Print Specialist Select 2019 Sample Questions:
Question 1
If your customer is looking at coping with evolving threats and how costly a breach could be. which customer trend would you refer to?
A. fleet predictability and transparency
B. environmental impact
C. insourcing versus outsourcing
D. focus on security
Question 2
What is a possible outcome of the BIOS and firmware being unprotected in modern-day printers?
A. The firmware or BIOS cannot be attacked on a printer as it is different from a PC.
B. Documents left in the output tray could fall into the wrong hands.
C. Users would be able to exploit the control panel and change device settings and functions.
D. Compromised firmware could open a device and the network for an attack.
Question 3
What is the single most impacting change in the printer industry, which enables HP to stand out as a leader?
A. lower cost per copy
B. development of plastics to lower energy cost
C. MFP contracts
D. security
Solutions:
| Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: B |
