In 2026, preparing for ITILFNDv4 no longer means surrendering your calendar: install the Test4Cram engine on multiple computers, study at your own pace, and let 376 practice questions for the ITILFNDv4 exam fit into the gaps of a busy life.
EXIN ITILFNDv4 Exam Overview:
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | ITIL 4 Foundation |
| Exam Number: | ITILFND_V4 |
| Available Languages: | French, Japanese, English, Dutch, Spanish, Portuguese, German, Chinese, Italian, Polish |
| Exam Format: | Multiple Choice |
| Related Certifications: | ITIL 4 Strategic Leader ITIL 4 Managing Professional |
| Passing Score: | 65% |
| Exam Duration: | 60 minutes |
| Certificate Validity Period: | Typically 3 years (renewable via CPD or re-certification) |
| Exam Price: | Varies by region and provider (approx. 350–559 USD/EUR) |
| Real Exam Qty: | 40 |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or at an accredited test centre |
| Pre Condition: | No formal prerequisites |
| Official Syllabus URL: | https://www.exin.com/itil-foundation/ |
EXIN ITILFNDv4 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Key Concepts of Service Management | - Four Dimensions of Service Management - Service Value System (SVS) - Guiding Principles |
| Topic 2: Service Value Chain Activities | |
| Topic 3: Continual Improvement | |
| Topic 4: ITIL Practices | - Service Management Practices - General Management Practices - Technical Management Practices |
EXIN ITIL 4 Foundation Questions, Answered Honestly
- Key Concepts of Service Management ()
- Continual Improvement ()
- ITIL Practices ()
EXIN ITIL 4 Foundation Sample Questions:
What should be considered as part of the 'partners and suppliers' dimension?
- A. The information created, managed and used in the course of service provision and consumption
- B. The activities, workflows, controls and procedures needed to achieve the agreed objectives
- C. The level of integration and formality involved in the relationships between organizations
- D. The required skills and competencies of teams and individual members of the organization
Correct Answer: C 🗳️
Which guiding principle discourages 'silo activity'?
- A. Keep it simple and practical
- B. Start where you are
- C. Collaborate and promote visibility
- D. Focus on value
Correct Answer: C 🗳️
Which MOST helps an organization adapt ITIL concepts so that they apply to the organization's specific circumstances?
- A. Service value chain
- B. Practices
- C. Continual improvement
- D. Guiding principles
Correct Answer: D 🗳️
Which is a financially valuable component that can contribute to the delivery of a service?
- A. IT asset
- B. Configuration item
- C. Service offering
- D. Sponsor
Correct Answer: A 🗳️
What is defined as any financially valuable component that can contribute to the delivery of a service?
- A. IT asset
- B. Configuration item
- C. Product
- D. Event
Correct Answer: A 🗳️
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