Apple Device Support : SUP-2026

  • Exam Code: SUP-2026
  • Exam Name: Apple Device Support
  • Updated: Jul 28, 2026
  • Q & A: 306 Questions and Answers

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Apple SUP-2026 Exam Syllabus Topics:
SectionObjectives
Topic 1: Device Setup and Configuration- Initial device setup
  • 1. Apple Account and iCloud configuration
    • 2. Set up iPhone, iPad, and Mac
      • 3. Data migration and backup
        Topic 2: Device Management- Management technologies
        • 1. Mobile Device Management (MDM)
          • 2. Managed Apple Accounts
            • 3. Configuration profiles and enrollment
              Topic 3: Networking and Sharing- Network connectivity
              • 1. AirDrop, AirPlay, and Continuity
                • 2. Wi-Fi configuration and troubleshooting
                  • 3. Bluetooth connectivity
                    Topic 4: Privacy and Security- Security features
                    • 1. Privacy controls and security settings
                      • 2. Passcodes, Touch ID, and Face ID
                        • 3. FileVault, Activation Lock, and Find My
                          Topic 5: Diagnostics and Troubleshooting- Support procedures
                          • 1. Use Apple diagnostic and support tools
                            • 2. Recovery and reinstall procedures
                              • 3. Troubleshoot hardware and software issues
                                Apple Device Support Sample Questions:

                                1. Which setting should you turn off to stop your iPhone from automatically joining a network you no longer use?

                                A) Auto-Join
                                B) Ask to Join Networks
                                C) Auto-Link
                                D) Preferred Networks


                                2. Which of these would you need to use Continuity features?

                                A) Siri turned on for all devices
                                B) Wi-Fi turned on for all devices
                                C) All devices signed in to a different Apple Account
                                D) All devices connected to the same SSID


                                3. Which action does System Integrity Protection restrict?

                                A) Installing apps from the App Store without user approval
                                B) Saving documents outside the user's home folder
                                C) Permitting software to select a startup disk
                                D) Downloading files from external storage devices


                                4. macOS has three layers of defense to________.

                                A) Allow only Apple-developed apps to open
                                B) Prevent, block, and remediate malware execution
                                C) Detect and delete third-party software when you first open it
                                D) Limit software installation to notarized apps


                                5. Which feature is available for Managed Apple Accounts but not for personal Apple Accounts?

                                A) Access to the Appleseed for IT beta program
                                B) Managed and verified two-factor authentication
                                C) Security Key Rotation
                                D) Managed iCloud Keychain


                                Solutions:

                                Question # 1
                                Answer: A
                                Question # 2
                                Answer: B
                                Question # 3
                                Answer: C
                                Question # 4
                                Answer: B
                                Question # 5
                                Answer: A

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