[2024] Use Valid Exam 500-444 by Test4Cram Books For Free Website
Free CCEIT 500-444 Official Cert Guide PDF Download
NEW QUESTION # 16
Which type of machine will run an automated deferred sync job?
- A. AW/HDS machine
- B. AW client machine
- C. Secondary AW machine
- D. Principal AW machine
Answer: A
Explanation:
An AW/HDS machine is a hybrid of an AW client machine and a Secondary AW machine, and it is used to run automated deferred sync jobs. These jobs are typically used to transfer data between two or more AW machines, and the AW/HDS machine acts as the intermediary, making sure that all of the data is kept up-to-date and in sync.
References: [1] https://www.oracle.com/webfolder/technetwork/tutorials/obe/fmw/oim/11gR2-PS3/OIM_11gR2_PS3_Installation/OIM_11gR2_PS3_Installation_Step2.html [2] https://docs.oracle.com/cd/E24628_01/doc.121/e28814/config_hds_aw.htm [3] https://docs.oracle.com/en/middleware/lifecycle/12.2.1.4/core/one-time-processes-deferred-synchronization-jobs.html
NEW QUESTION # 17
Where can the readiness for the CCE deployment be verified?
- A. CCE Web Admin -inventory
- B. CCE Web Admin -> Deployment Settings - Inventory
- C. CCE Web Admin -> Machines - inventory
- D. CCE Web Admin -> Infrastructure - Inventory
Answer: B
NEW QUESTION # 18
What are two functions of a SIP Proxy Server? (Choose two.)
- A. load balancer for HTTP and SIP
- B. helps to centralize the administration and call control
- C. handles box-to-box redundancy
- D. connects to Call Router
- E. centralizes dial plans
Answer: B,E
Explanation:
A SIP Proxy Server is a network element that helps to centralize the administration and call control, as well as the management of SIP sessions. It can also be used to centralize dial plans, which are the instructions that are used to route calls. Additionally, a SIP Proxy Server can be used to provide load balancing, which helps to ensure that calls are routed to the most appropriate server. Reference: https://www.voip-info.org/sip-proxy-server/
NEW QUESTION # 19
To which Cisco Unified Communications Manager configuration object should the call be transferred to maintain end-to-end reporting context when an agent transfers a call to another ICM Skill Group?
- A. Translation pattern
- B. CTI route point
- C. Route pattern
- D. Agent IP phone
Answer: B
Explanation:
A CTI route point is a configuration object in Cisco Unified Communications Manager (CUCM) that enables end-to-end reporting and tracking of call transfers. When an agent transfers a call to another ICM Skill Group, it should be transferred to a CTI route point in order to maintain the end-to-end reporting context. Route patterns and translation patterns are used to route calls in CUCM, while an agent IP phone is the physical device used by an agent to access the ICM Skill Group.
NEW QUESTION # 20
What are two upgrades for Common Ground? (Choose two.)
- A. includes migration of windows registry
- B. updates Hostname as appropriate
- C. updates IP address as appropriate
- D. includes database migration
- E. in-place upgrades exist on VMs
Answer: B,C
NEW QUESTION # 21
What will the caller hear if Cisco Unified ICM sends back a label of 91919191?
- A. MoH
- B. Audio
- C. an error message
- D. Ringing
Answer: C
Explanation:
In Cisco's Intelligent Contact Management (ICM) solution, a label is a string of characters or digits that is used to route calls to specific destinations or play specific prompts to the caller. When ICM sends back a label of 91919191, it is an invalid or non-existent label and the caller will hear an error message. This error message could be a pre-recorded message or a system generated message such as "The dialed number is not in service" or "Invalid extension, please try again".
It's important to note that MoH (Music on Hold) is a feature that plays music or pre-recorded announcements to callers while they are on hold, Ringing is the sound that a caller hears when the call is being connected and Audio is a general term that refers to the sound or voice that is played to the caller.
NEW QUESTION # 22
Which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPS protocol is used to access the administration console or agent desktop in Cisco Finesse? (Choose two.)
- A. Certificate authority certificate
- B. Self-signed certificate
- C. Digital certificate
- D. Domain validation certificate
- E. Root certificate
Answer: A,C
Explanation:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1151/Admin/guide/CFIN_BK_C0CD262D_00_cisco-finesse-administration-guide-1151/CFIN_BK_C0CD262D_00_cisco-finesse-administration-guide-1151_chapter_01001.pdf When the HTTPS protocol is used to access the administration console or agent desktop in Cisco Finesse, the primary and secondary servers accept only digital certificates that are issued by a certificate authority (CA).
A digital certificate is an electronic document that uses a digital signature to bind a public key with an identity, such as the name of a person or an organization, and the certificate is issued by a trusted third party, such as a certificate authority (CA). The digital certificate confirms the identity of the server and enables secure communication between the client and the server.
A certificate authority (CA) certificate is a type of digital certificate that is issued by a trusted third party, such as a certificate authority (CA), to verify the identity of an entity and establish trust.
References:
https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/finesse/118248-configure-certificates-finesse-00.html
https://www.globalsign.com/en/ssl-information-center/what-is-a-digital-certificate/
NEW QUESTION # 23
Where can the SAML Certificate Expiry details be checked in PCCE Web Administration Manager (S.RO.G)?
- A. Features -> Context Service
- B. Infrastructure Settings -> License Management
- C. Infrastructure Settings -> Device Configurations -> Identity Services
- D. Features -> Single Sign-On
Answer: D
Explanation:
The SAML Certificate Expiry details can be checked in the PCCE Web Administration Manager (S.RO.G) under the Features -> Single Sign-On menu. This menu can be used to view the certificate details, such as the issuer, validity period, and expiry date. This can be useful for ensuring that the certificate does not expire before its intended use. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/pccx/pccx_11_0_1/pccx_b_pccx-web-admin-manager-guide-110/pccx_b_pccx-web-admin-manager-guide_chapter_011.html
NEW QUESTION # 24
How are microapps defined and configured using PCCE Web Administration Manager (S.P.O.G)?
- A. Route Settings -> Media Routing Domain
- B. Call Settings-> IVR Settings->Network VRU Scripts
- C. Route Settings -> Sip Server Groups
- D. Desktop Settings -> Resources -> Call Variables Layout
Answer: B
NEW QUESTION # 25
What are two specifications for UC on UCS Tested Reference Configuration (TRC)? (Choose two.)
- A. VMware vSphere is required
- B. defined as Configuration Based
- C. VMware vSphere is optional
- D. VMware vCenter is required
- E. defined as Rule Based
Answer: A,B
NEW QUESTION # 26
What are two functions of the Cisco CiscoCertUtil tool? (Choose two.)
- A. is supported on servers running Linux Server
- B. creates a log file pertaining to the operations that it performs for troubleshooting
- C. validates any certificate
- D. generates certificate signing requests (CSR)
- E. generates self-signed certificates in the PEM format, which is an X509 extension
Answer: B,D
NEW QUESTION # 27
Which three features does Cisco Unified Border Element provide when CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)
- A. Normalize SIP messages using SIP profiles
- B. NAT for address hiding D Demarcation point between networks
- C. Secure communication using flow around mode
- D. Record calls by forking the media using build-in-bridge
- E. Silent Monitor inbound voice calls
Answer: A,B,C
Explanation:
Cisco Unified Border Element (CUBE) is a network element that provides a number of features for securing and controlling voice, video, and data communications when Cisco Unified Communications Manager (CUCM) and Cisco Unified Customer Voice Portal (CVP) are used.
NAT for address hiding: CUBE provides Network Address Translation (NAT) capabilities that allow you to hide the internal IP addresses of the CVP and CUCM servers from the public Internet. This is useful for security and compliance reasons, as it makes it harder for hackers to identify and attack these servers.
Demarcation point between networks: CUBE acts as a demarcation point between the customer network and the service provider network. This allows for secure and controlled communication between the two networks.
Normalize SIP messages using SIP profiles: CUBE can normalize SIP messages using SIP profiles, which allows it to ensure that incoming SIP messages conform to a specific format and contain the necessary headers and parameters. This can help to improve the reliability and security of SIP-based communications.
Silent Monitor inbound voice calls: CUBE does not provide silent monitor feature, it is a feature of CUCM that allows a supervisor to listen in on an agent's call without the agent or the caller knowing.
Record calls by forking the media using build-in-bridge: CUBE does not provide this feature, it is a feature of CUCM that allows for call recording by forking the media through a built-in bridge.
References:
Cisco Unified Border Element Configuration Guide (https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cube/12_5/cube_12_5_configuration_guide/cube_12_5_configuration_guide_chapter_01.html)
NEW QUESTION # 28
Which team is responsible for ensuring that servers designated for use by CCE VMs meet these requirements, including but not limited to Storage System Performance and IOPS (Input/Output Operations Per Second) Requirements?
- A. Design team
- B. Sales team
- C. Support Team
- D. Deployment team
Answer: D
Explanation:
The Deployment team is responsible for ensuring that servers designated for use by CCE VMs meet the requirements for Storage System Performance and IOPS. This includes verifying that the server hardware meets the specified requirements, such as the number of drives, drive size, and RAID configuration. Additionally, the Deployment team must ensure that the server meets the required IOPS, which is determined by the server type, storage system configuration, and workloads.
NEW QUESTION # 29
Which tool manages IIS certificates on the CCE servers?
- A. SSLUtil
- B. Keytool
- C. OPENSSL
- D. System CLI
Answer: A
Explanation:
This tool is used to create, import, and export certificates for use with IIS. It can also be used to view the certificate request, as well as to modify the certificate's friendly name and store name. This can be useful for managing IIS certificates on the CCE servers. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucce/security/8_5_1/csec_b_secure-deployment-guide-85/csec_b_secure-deployment-guide-85_chapter_010.html
NEW QUESTION # 30
How are remote sites added?
- A. Websetup
- B. SPOG interface
- C. PG Setup
- D. Initialization Wizard
Answer: D
Explanation:
Remote sites can be added by using the Initialization Wizard. The Initialization Wizard is a utility that is used to configure the Packaged CCE system, including adding remote sites and configuring the call routing scripts [1]. It is launched by running the pg_setup.exe program and then selecting the Add Remote Sites option. This will initiate a setup wizard that will guide you through the process of adding remote sites.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_11_5_1/maintenance/Guide/PCCE_BK_P5FE2CBD_00_pcce-features-guide-11-5.pdf
1. Cisco Packaged Contact Center Enterprise Features Guide Release ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_11_5_1/maintenance/Guide/PCCE_BK_P5F
NEW QUESTION # 31
What are two types of upgrades available for CCE? (Choose two.)
- A. Technology Refresh
- B. Deviation
- C. Common Ground
- D. User Interface
- E. Standard
Answer: A,E
Explanation:
Two types of upgrades available for CCE are Technology Refresh and Standard. Technology Refresh upgrades replace outdated hardware and software components with the latest versions, while Standard upgrades include features and bug fixes.
NEW QUESTION # 32
Which account does PCCE wizard use for logins to access the appropriate server and enable interfaces, databases, and protocols?
- A. Service Account login
- B. Local administrator login
- C. Windows login
- D. Setup login
Answer: A
Explanation:
The PCCE wizard uses a Service Account login to access the appropriate server and enable interfaces, databases, and protocols. This Service Account is a Windows account that has specific privileges, such as the ability to access the server and configure the various components of PCCE. The other options, Setup login, Windows login, and Local administrator login, are incorrect.
NEW QUESTION # 33
What is needed to execute a particular script that is configured using script explore for a specific time?
- A. Dialed Number mapped to a CallType
- B. Dialed Number with scheduled script
- C. Agent mapped to Dialed Number and Dialed Number in turn mapped with scheduled script
- D. Dialed Number mapped to a CallType and in turn mapped to a scheduled script
Answer: D
Explanation:
In order to execute a particular script that is configured using script explorer for a specific time, it is necessary to map the dialed number to a call type, and in turn, map the call type to a scheduled script.
The dialed number is the number that a customer dials to reach the contact center. When the call is received, the call type is determined based on the dialed number. The call type is a category that describes the type of call, such as sales, support, or billing.
Once the call type is determined, the appropriate script can be executed. Script explorer allows you to configure different scripts for different call types and schedule them to be executed at specific times.
To ensure the correct script is executed at the right time, the dialed number must be mapped to the appropriate call type, and the call type must be mapped to the scheduled script.
Cisco ICM Script Explorer (https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-command-reference-guides-list.html) Cisco ICM Call Type (https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_10_5_1/configuration/guide/ICM_BK_I3C936F3_00_configuration-guide-10-5-1/ICM_BK_I3C936F3_00_configuration-guide-10-5-1_chapter_01.html)
NEW QUESTION # 34
What is needed to execute a particular script that is configured using script explore for a specific time?
- A. Dialed Number mapped to a CallType and in turn mapped to a scheduled script
- B. Dialed Number mapped to a CallType
- C. Agent mapped to Dialed Number and Dialed Number in turn mapped with scheduled script
- D. Dialed Number with scheduled script
Answer: C
NEW QUESTION # 35
Which two certificates need to be uploaded to VOS servers for CA Signed certificate management? (Choose two.)
- A. CA Signed Certificate from CSR Request:tomcat-trust
- B. CA Certificate:tomcat-trust
- C. CA Certificate:tomcat
- D. 3rd party signed Certificate
- E. CA Signed Certificate from CSR Request:tomcat
Answer: B,C
Explanation:
These two certificates need to be uploaded to VOS servers for CA Signed certificate management. The CA Certificate is used to verify the authenticity of the server and the CA Signed Certificate from the CSR Request is used to generate the server's private key. The tomcat-trust certificate is used by the server to trust other SSL certificates. Reference: https://docs.microsoft.com/en-us/azure/virtual-machines/linux/tutorial-certificate-management#upload-the-certificates
NEW QUESTION # 36
What are two tasks of a PCCE initialization under Unified CCE PG? (Choose two.)
- A. Creates the Media Routing PG (MR PG) with three MR PIMs.
- B. Creates the CUCM Peripheral Gateway (PG) with the CUCM PIM.
- C. Creates just VRU PG; VRU PIMs need to be added manually.
- D. Downloads JTAPI from the Unified Communications Manager, but manually need to be installed in the Unified CCE PG.
- E. Downloads JTAPI from the Unified Communications Manager and installs it on the Unified CCE PG.
Answer: A,C
NEW QUESTION # 37
Which team is responsible for ensuring that servers designated for use by CCE VMs meet these requirements, including but not limited to Storage System Performance and IOPS (Input/Output Operations Per Second) Requirements?
- A. Design team
- B. Sales team
- C. Deployment team
- D. Support Team
Answer: D
NEW QUESTION # 38
......
Cisco 500-444 certification exam is a highly sought-after certification in the industry, as it demonstrates proficiency in Cisco CCE solutions and is recognized by leading organizations worldwide. Certified professionals can expect to have more job opportunities, better salaries, and increased recognition in the industry.
Cisco 500-444 Official Cert Guide PDF: https://www.test4cram.com/500-444_real-exam-dumps.html
Exam 500-444: Cisco Contact Center Enterprise Implementation and Troubleshooting - Test4Cram: https://drive.google.com/open?id=1RUnjHhmon7jyt7WIZkwt5yfed7AoV-4_