Apr-2024 New Version CIS-SPM Certificate & Helpful Exam Dumps is Online
CIS-SPM Free Certification Exam Material with 62 Q&As
NEW QUESTION # 15
Use this table to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace.
- A. pm_home_page_config
- B. project_template_config
- C. pm_toplevel_project
- D. pm_project
Answer: A
Explanation:
Explanation
According to the ServiceNow documentation1, the pm_home_page_config table is used to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace. The other tables are used for different purposes:
pm_project: Stores information about projects2.
pm_toplevel_project: Stores information about top-level projects3.
project_template_config: Stores information about project templates.
NEW QUESTION # 16
Which artifacts can be linked to either a program, a portfolio, both, or neither?
Choose 2 answers
- A. Projects
- B. Test cases
- C. Stories
- D. Demands
- E. Operational plans
Answer: A,D
NEW QUESTION # 17
Which related lists should primarily be used to capture financial data in a project?
Choose 2 answers
- A. Cost Plans
- B. Monetary Benefit Plans
- C. Risks
- D. Programs
Answer: A,B
Explanation:
Explanation
Cost Plans and Monetary Benefit Plans are the related lists that should primarily be used to capture financial data in a project. Cost Plans allow you to define the expected costs of a project over time, based on the planned and actual work, resources, and expenses. Monetary Benefit Plans allow you to define the expected financial benefits of a project over time, based on the estimated and realized value, revenue, and savings. You can find more information about these related lists in the Product Documentation for ServiceNow.
NEW QUESTION # 18
How many WBS levels can be shown on the planning console?
- A. Two.
- B. No Limit.
- C. Three.
- D. One.
Answer: B
Explanation:
Explanation
According to the ServiceNow documentation1, the planning console can show as many WBS levels as desired, starting from the level 1 to the lowest system components. The WBS levels can be expanded or collapsed by clicking the plus or minus icons next to the task names. The planning console also allows users to create, edit, and delete tasks, as well as add dependencies, assign resources, and track progress.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/conc
NEW QUESTION # 19
Which statement defines the Project Workspace?
- A. A central location for creating and managing projects
- B. A central location for viewing and assessing business demands
- C. A central location transform the navigation of lists and forms into an interactive graphical experience
- D. A central location to view of all projects in a portfolio to prioritize work
Answer: A
Explanation:
Explanation
According to the ServiceNow documentation1, the Project Workspace is a central location for creating and managing projects. It provides a graphical interface that allows users to view and edit project information, such as tasks, resources, risks, issues, and dependencies. The Project Workspace also enables users to collaborate with team members and stakeholders, track project progress, and generate reports.
The other options are incorrect because:
A: A central location to view of all projects in a portfolio to prioritize work: This describes the Portfolio Workbench, not the Project Workspace2.
C: A central location transform the navigation of lists and forms into an interactive graphical experience: This describes the Lens, not the Project Workspace3.
D: A central location for viewing and assessing business demands: This describes the Demand Workbench, not the Project Workspace.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-managem
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/it-business-management/c
:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/conc
NEW QUESTION # 20
In which table can you find cost information for a specific fiscal period?
- A. expense_line
- B. cost_plan
- C. cost_plan_breakdown
- D. pm_project
Answer: C
Explanation:
Explanation
According to the ServiceNow documentation1, the cost_plan_breakdown table stores the cost information for a specific fiscal period. This table contains the fields such as cost plan, fiscal period, amount, and currency.
The other options are incorrect because:
B: pm_project: The pm_project table stores the information about projects, such as name, description, state, and status2.
C: cost_plan: The cost_plan table stores the information about cost plans, such as name, type, and project3.
D: expense_line: The expense_line table stores the information about expense lines, such as expense type, amount, and date4.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
NEW QUESTION # 21
If a lens has four entities, which entity within the lens structure would not have a parent reference?
- A. Third-level entity
- B. Second-level entity
- C. Bottom entity
- D. Top-level entity
Answer: D
Explanation:
Explanation
According to the ServiceNow documentation1, a lens is a hierarchical structure that consists of entities and relationships. An entity is a data object that represents a business concept, such as a project, a demand, or a resource. A relationship is a link between two entities that defines how they are connected. A lens can have up to four levels of entities, each with a parent reference to the entity above it, except for the top-level entity, which has no parent reference. The top-level entity is the root of the lens and defines its scope and type. For example, a project lens has a project as the top-level entity, and a demand lens has a demand as the top-level entity.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/it-business-management/c
NEW QUESTION # 22
What is a data copy of the current project's task, schedule, or structure that can be used for comparison reporting later?
- A. Forecast
- B. Commitment
- C. Accrual
- D. Baseline
Answer: D
Explanation:
Explanation
A baseline is a data copy of the current project's task, schedule, or structure that can be used for comparison reporting later. A baseline captures the original plan of the project and allows you to track the changes and deviations from the plan over time. You can create multiple baselines for a project and compare them with the current state of the project. You can find more information about baselines in the Product Documentation for ServiceNow.
NEW QUESTION # 23
What is the demand workbench used for?
Choose 2 answers
- A. Comparing demands with portfolios
- B. Comparing and prioritizing demands against other demands
- C. Approving ideas
- D. Approving demands
Answer: A,B
Explanation:
Explanation
The demand workbench is a feature of ServiceNow Demand Management that allows you to view and assess business demands in a single place. You can use the demand workbench to compare demands with portfolios and see how they align with your strategic goals and objectives. You can also use the demand workbench to compare and prioritize demands against other demands based on their scores, risks, and benefits. You can find more information about the demand workbench in the Product Documentation for ServiceNow.
NEW QUESTION # 24
If a sub-project and parent project have different project currencies, this property should be set to true for cost roll-ups.
- A. com.snc.project.multicurrency.rollup_if_different
- B. com.snc.project.copy.additional_attributes
- C. com.snc.project.rollup_project_start_date
- D. com.snc.project.calculate_roi
Answer: A
NEW QUESTION # 25
Which role should be assigned to a user so they can read and retrieve data from any table of the Release Management application to generate reports?
- A. Business stakeholder
- B. Project manager
- C. Release user
- D. Release admin
Answer: A
Explanation:
Explanation
According to the Product Documentation for ServiceNow, the business stakeholder role (rm_business_stakeholder) can read and retrieve data from any table of the Release Management application to generate reports. This role can also view the release dashboard, release calendar, and release roadmap. The other roles have different levels of access and permissions for the Release Management application. You can find more information about the roles and responsibilities for Release Management in the Product Documentation for ServiceNow.
NEW QUESTION # 26
Can an it_project_manager convert a task to a milestone?
- A. Yes, by right-clicking on the task in the Planning Console.
- B. Yes, if the task is assigned to the project manager.
- C. No, the PPS admin role is also required.
- D. No, this can only be done by a system admin.
Answer: A
Explanation:
Explanation
According to the Planning Console document, an it_project_manager can convert a task to a milestone by right-clicking on the task in the Planning Console and selecting Convert to Milestone. The other options are not correct, as they are not the ways to convert a task to a milestone. A system admin or a PPS admin role is not required for this action. The task assignment is not relevant for this action.
NEW QUESTION # 27
Which is the minimum role that has access to the Project Administration > Settings > Preferences-Project module?
- A. it_program_manager
- B. sys_admin
- C. it_project_manager
- D. it_pps_admin
Answer: D
Explanation:
Explanation
According to the ServiceNow documentation1, the it_pps_admin role is the minimum role that has access to the Project Administration > Settings > Preferences-Project module. This role can configure the project preferences, such as the default project template, the default project currency, and the default project status.
The other options are incorrect because:
A: it_program_manager: The it_program_manager role can create and manage programs, but not project preferences2.
B: sys_admin: The sys_admin role can access all modules and features on the platform, but it is not the minimum role required for the Project Administration > Settings > Preferences-Project module3.
C: it_project_manager: The it_project_manager role can create and manage projects, but not project preferences4.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-managem
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/users-and-groups/conce
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/conc
NEW QUESTION # 28
Which property controls the changes in cost and resource plans with respect to the change in the start date of a demand or project?
- A. 'Rollup project start date from tasks'.
- B. 'Change Resource Plan, Cost Plan and Benefit Plan Start Date with Demand or Project Start Date Change'.
- C. 'Calculate ROI percentage based on a project's estimated cost and its net value'.
- D. 'Enable altering of planned date for task in WIP/Closed'.
Answer: B
Explanation:
Explanation
According to the ServiceNow documentation1, this property controls whether the start dates of the resource plan, cost plan, and benefit plan are automatically updated when the start date of the demand or project is changed. If this property is set to true, then the plans will be shifted by the same number of days as the demand or project start date change. If this property is set to false, then the plans will not be affected by the demand or project start date change.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
NEW QUESTION # 29
The color band at the top of the project card in Project Workspace displays what project attribute?
- A. Risk
- B. State
- C. Issues
- D. Status
Answer: D
Explanation:
Explanation
According to the ServiceNow documentation1, the color band at the top of the project card in Project Workspace displays the project status. The project status is a calculated field that indicates the health of the project based on the schedule, cost, and scope variance. The color band can be green, yellow, or red, depending on the status value. The other options are incorrect because:
B: Risk: The risk is a potential problem that could affect the project or its outcome. The risk level is displayed as a circle icon on the project card, not as a color band2.
C: State: The state is the current phase of the project, such as Draft, Planning, Work in Progress, or Closed. The state is displayed as a text field on the project card, not as a color band3.
D: Issues: The issues are the actual problems that affect the project or its outcome. The number of issues is displayed as a badge icon on the project card, not as a color band4.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/task/
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/task/
NEW QUESTION # 30
If a project manager is responsible for approving time sheets or submitting time cards on behalf of team members, they should be given what role?
- A. form_admin.
- B. activity_admin.
- C. approval_admin.
- D. timecard_admin.
Answer: D
Explanation:
Explanation
According to the ServiceNow documentation1, the timecard_admin role can approve time sheets or submit time cards on behalf of team members. This role also has the ability to create and modify time sheet policies, time sheet groups, and time sheet periods. The other options are incorrect because:
A: activity_admin: The activity_admin role can create and modify activities, activity sets, and activity plans2.
C: form_admin: The form_admin role can create and modify forms, form sections, and form layouts3.
D: approval_admin: The approval_admin role can create and modify approval rules, approval groups, and approval stages4.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-card-management/ref
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form-administration/con
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/approvals/concept/c_Ap
NEW QUESTION # 31
If an it_project_manager does not want to equally distribute hours across the resource plan time frame, what allocation spread should be used?
- A. Back Load.
- B. Even.
- C. Front Load.
- D. Any.
Answer: D
Explanation:
Explanation
If an it_project_manager does not want to equally distribute hours across the resource plan time frame, the allocation spread should be set to Any. This option allows the it_project_manager to manually enter the hours for each month or quarter in the resource plan. The other options (Even, Back Load, and Front Load) automatically distribute the hours evenly, from the end, or from the start of the time frame, respectively. You can find more information about the allocation spread in the Product Documentation for ServiceNow.
NEW QUESTION # 32
If a user creates a new demand from the demand workbench, what state will the system save the record in?
- A. draft
- B. qualified
- C. open
- D. approved
Answer: B
Explanation:
Explanation
According to the Using the Demand Workbench document, if a user creates a new demand from the demand workbench, the system saves the record in the qualified state and displays it on the bubble chart. The other options are not correct, as they are not the default state for a new demand created from the demand workbench.
The approved state is the final state for a demand that has passed all the assessments. The open state is the initial state for a demand that is created from the Service Catalog. The draft state is the state for a demand that is created from the Demand form.
NEW QUESTION # 33
If the 'Move project for WIP projects' property is enabled, project tasks associated with the project are also moved, except for tasks in which of the following states?
Choose 2 answers
- A. Pending
- B. Open
- C. Closed
- D. Work in Progress
Answer: C,D
Explanation:
Explanation
According to the Planning Console document, if the 'Move project for WIP projects' property is enabled, project tasks associated with the project are also moved, except for tasks in the Work in Progress or Closed states. The other options are not correct, as tasks in the Pending or Open states are moved along with the project.
NEW QUESTION # 34
A user's availability is calculated as:
- A. Sum of allocated and confirmed hours, divided by the total capacity
- B. Allocated time
- C. Capacity minus allocation
- D. Allocated hours divided by the total capacity
Answer: D
Explanation:
Explanation
According to the ServiceNow documentation1, a user's availability is calculated as the ratio of allocated hours to total capacity, expressed as a percentage. Allocated hours are the hours that a user is assigned to work on a project or demand. Total capacity is the maximum number of hours that a user can work in a given period, based on their schedule and availability profile. A user's availability indicates how much of their time is already allocated and how much is still available for new assignments.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/con
NEW QUESTION # 35
What features are not included in a teamspace application but can be added in teamspace settings? Choose 2 answers
- A. Idea
- B. Project
- C. Demand Assessments
- D. Workbench configuration
Answer: A,C
Explanation:
Explanation
According to the Teamspaces document, features such as idea and demand assessments are not included in a teamspace application by default, but can be added in teamspace settings. Idea is a feature that allows users to submit and vote on ideas for new or improved products, services, or processes. Demand assessments are a feature that allows users to evaluate the demands based on various criteria, such as strategic alignment, risk, and return on investment. The other options are not correct, as they are features that are included in a teamspace application by default. Workbench configuration is a feature that allows users to customize the workbench for the teamspace. Project is a feature that allows users to create and manage projects within the teamspace.
NEW QUESTION # 36
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