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SAP E_C4HYCP1811 Exam Description:
The "SAP Certified Product Support Specialist - SAP Commerce" certification exam validates that the candidate possesses the required level of knowledge to work effectively as an SAP Commerce Product Support Specialist. This certification proves that the candidate has an overall understanding and in‐depth technical skills to perform in an SAP Commerce product support role. The pre-requisite for this exam certification is P_C4HCD_1811 (SAP Certified Development Professional - SAP Commerce Cloud 1811 Developer) or P_C4HCD_1905 (SAP Certified Development Professional – SAP Commerce Cloud 1905 Developer). All the enablement for this exam is being provided by the product documentation and support documentation for SAP Commerce located at: wiki.hybris.com and help.hybris.com . In order to access the sites above, you must be an SAP customer or partner.
E_C4HYCP1811 Exam Certification Details:
| Cut Score: | 55% |
| Duration: | 90 mins |
| Languages: | English |
| Exam: | 40 questions |
| Sample Questions: | SAP E_C4HYCP1811 Exam Sample Question |
| Level: | Specialist |
SAP E_C4HYCP1811 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Performance > 12% | Analyze and improve overall system performance, and troubleshoot performance issues and identify bottlenecks. |
| Troubleshooting > 12% | Troubleshoot issues with the SAP Commerce Suite (i.e. databases, clusters and cockpits). |
| General Support > 12% | Use the different features, extensions and add-ons of the SAP Commerce Suite; use other platform Core features. |
| Product Support Processes > 12% | Identify the scope of SAP Product Support and SLAs, and describe Product Support processes (i.e. incident escalation, bug fix and patch process). |
| Integration > 12% | Connect the omni-commerce capabilities of SAP Commerce Cloud with other SAP products |
| Configuration > 12% | Configure the SAP Commerce Suite and its extensions and modules; resolve compilation issues, and customize the cockpits in the SAP Commerce Suite. |
NEW QUESTION 23
What must you configure when you use the iFlow? Choose Two correct answers.
- A. Set the receiver address setting and proxy type setting of the iFox
- B. Set iFlow authentication type always to certificate based
- C. Assign the AuthGroupIntegrationDeveloper role to the SAP commerce user
- D. Assign the AuthGroupIntegrationDeveloper role to the SAP Platform integration tenant
Answer: B,D
NEW QUESTION 24
SAP commerce receives a Java OOM (out of memory) exception. What should you do first? Choose Two correct answers.
- A. Analyze the access log file for frequent requests
- B. Take a Java Heap Dump when the issue is detected
- C. Analyze the gc log file for object allocation
- D. Increase the memory size
Answer: A,D
NEW QUESTION 25
What are the recommend tools to enable JDBC logs in SAP hybris? Choose Three correct answers.
- A. Hybris Administration console (hAC)
- B. Hybris configuration properties file
- C. Backoffice Administration cockpit
- D. Java code
- E. ImpEx
Answer: A,C,E
NEW QUESTION 26
What happens when you set the impex legacy mode property to true? Choose Two correct answers.
- A. The operations INSERT UPDATE and REMOVE are NOT performed by the mode/service during the import
- B. The ServiceLayer interceptors are triggered during the import/export process
- C. The ServiceLeayer interceptors and validators are NOT triggered during the import/export process
- D. The operations INSERT UPDATE and REMOVE are performed by the Mode/Service during the import
Answer: A,B
NEW QUESTION 27
What must you do before you can run CronJobs in SAP Commerce? Choose the correct answer.
- A. Assign a CronJob to a group of nodes to run on a configured node group
- B. Assign a CronJob to run on a node with specified ID
- C. Set a reference to a specific job implementation within the CronJob
- D. Configure a trigger to run at a specified time
Answer: D
NEW QUESTION 28
Which cleanup actions can you perform to reduce performance issues related to the props table?
Choose Two correct answers.
- A. Decrease the value of the hmc string modified values size property in the local properties file. This result in the overflowing values
- B. Remove the CronJobs that are no longer issue. This results in the corresponding log entries being deleted from the props table
- C. Decrease the size of the props table the database. This result the overflowing values being rejected
- D. Remove all the entries from the props table since the content is irrelevant
Answer: A,D
NEW QUESTION 29
What do you use to persistently enable or disable JDBC logging? Choose the correct answer.
- A. Java Code
- B. SAP Commerce Administration Console
- C. Configuration properties file
- D. Backoffice Administration Cockpit
Answer: A
NEW QUESTION 30
Which ImpEx headers can you use to update an SAP Commerce item? Choose Two correct answers.
- A. INSERT_UPDATE UserGroup UID [unique=true] locname [lang=en] locname [lang=de] groups (uid) (mode-append)
- B. INSERT_UPDATE UserGroup UID [unique=true] locname [lang en] locname[lang de] groups (uid) (mode=append0
- C. INSERT_UPDATE UserGroup;UID: locname groups (uid)(mode=append)
- D. ISERT_UPDATE UserGroup UID [unique=true] locname; groups (uid) (mode=append0
Answer: A,B
NEW QUESTION 31
Which properties can you set to use Service Layer Direct (SLD)? Choose Two correct answers.
- A. Set persistence.legacy mode to False in the local properties
- B. Set persistence legacy.mode and servicelayer prefetch to False All in the local properties
- C. Set persistence legacy.mode to False in Core-spring .xml
- D. Set the sld.enabled modifier to True in the impEx file
Answer: A,B
NEW QUESTION 32
Your customer reports an incident where the SAP Commerce system crashes in production. What would you ask for? Choose Two correct answers.
- A. The database dump from the production system
- B. The thread dumps taken right before the crash
- C. The thread dumps taken after system reboot
- D. The specific scenario to reproduce the issue
Answer: C,D
NEW QUESTION 33
How are bug fixes provided to partners and customers? Choose the correct answer.
- A. SAP Commerce provides SAP Notes with code corrections describing the best way to fix a specific bug
- B. SAP Commerce provides a patch release which contains only bug fixes and security patches
- C. SAP commerce provides a patch release for the extension that is affected
- D. SAP Commerce delivers small jar archives called Hot Fix for the extension that fixes a specific bug
Answer: D
NEW QUESTION 34
What Does SAP Commerce cloud context-driven services capture? Choose Three correct answers.
- A. Data replication events
- B. All customer interaction and behaviors
- C. Outstanding requests from SAP commerce to external services
- D. Quantity updates in the shopping cart
- E. Click events, order events and address event updates
Answer: A,C,D
NEW QUESTION 35
What activity does SAP recommend to escalate an SAP incident? Choose the correct answer.
- A. Contact the Customer interaction center (CIC)
- B. Contact their Customer Engagement Execute (CEE)
- C. Contact the incident processor direct via e-mail and increase the priority of the incident
- D. Create another incident with very high priority(P1)
Answer: A
NEW QUESTION 36
You need to disable restriction to falsify FlexibleSearchService query results. To whom do you assign the session? Choose Two correct answers.
- A. Any user that does NOT have any restrictions
- B. Anonymous user
- C. Admin user
- D. Any member of the admingroup
Answer: B,D
NEW QUESTION 37
Which actions do you perform to use the EDMX schema? Choose Three correct answers.
- A. Update the EDMX schema by downloading changes it and re-uploading it within the SAP Commerce cloud backoffice
- B. Define the structure of the payload that the Integration APi will support for both inbound and outbound requests
- C. By use odata2webservices to get the EDMX schema for the Integration Object
- D. Use ComplexType and EdmSimpleType as part of the < Associations></Associations> tag
- E. Use the <Association></Association> tag as a representation of the relationship between Entity Types
Answer: B,C,D
NEW QUESTION 38
A customer reports an incident where the SAP Commerce system crashes in production. The customer provides the following log. de.hybris.platform.jale.jaloInternalexception:flexible search error for link search query 'SELECT ()item:pk) FROM (CatalogeForBasestorees') AS rel JOIM Catalog AS item ON
[rel:target]=(item:pk) ) WHERE (rel:qualifier) = ? queli AND (rel: source) = ? Item ORDER BY (rel:seqenceNumber) ABC, ( rel:pk) ABC' ( item=' 879126021597', quail=CatalogeForBaseitem'. ; lang=' sall ') [N3-0] At de. Hybris.platform.jalo.Item.getlinked:Item (Item-Java:24:8) At de.
Hybris.platform.store.genreratedbasestore.get:catalog (generatedbasestore.java:00) .... 56 more Caused by: de.hybris.platform.jalo.flexiblesearch.FlexibleSearch...............Timeout waiting for idea object
[WY-0] Caused by: java.util.Nosuch................. exception: Timeout waiting for idle object At org.apche.common.pool.Imp:.cenerioobjectFool.borrowobject [cenerioobjectFool.java:1174} at.
De.hybris.platform. jdbcwrapper.... at. De.hybris.platform. . jdbcwrapper.... at de.hybris.platform.
jdbcwrapper.... at de.hybris.platform. jdbcwrapper.... at de.hybris.platform. jdbcwrapper....at de.hybris.platform. jdbcwrapper........104 more. What would you advise the customer to do to avoid this happening again? Choose the correct answer.
- A. Configure the auto reconnect property in the JDBO properties to reconnect to the database automatically
- B. For the missing links between related items in the catalog
- C. Modify the FlexibleSearch query that fetches catalogs to fix the syntax errors
- D. Increase the number of connections in the pool if the current number is NOT sufficient
Answer: B
NEW QUESTION 39
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