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NEW QUESTION # 55
Cloud Kicks has an app that should only be used in the VIP showroom.
Which feature should an administrator use to permit access to the app?
- A. Session-Based Permission Set
- B. Single Sign-On
- C. Delegated Administration
- D. Permission Set Group
Answer: A
NEW QUESTION # 56
The support manager at Universal Containers wants a dashboard that shows the number of cases that remain open as of 5:00 p.m. each day.
Which type of report should be used in the dashboard component?
- A. Report based on a reporting snapshot that runs dally at 5:00 p.m.
- B. Standard case lifecycle report where unit equals business hours.
- C. Report based on custom report type using cases and business hours.
- D. Custom summary report where unit equals business hours.
Answer: D
NEW QUESTION # 57
an administrator has been asked to set up two custom objects named issues and tickets. multiple tickets can be associated with each issue, and each issue may be associated with multiple tickets.
how should the administrator set up the relationship between issues and tickets?
- A. Create a master detail relationship with issues as the master object
- B. Create a junction object with both tickets and issues as master objects.
- C. Create a lookup relationship on both the tickets and issues object.
- D. Create a lookup relationship with tickets as the master object.
Answer: B
NEW QUESTION # 58
Universal Containers has a process to allow an employee to submit a vacation request and route it to the employee's manager for approval. An employee attempted to submit a request but it could not be submitted.
How should the administrator troubleshoot this?
- A. Use workflow to email the administrator if the process fails
- B. Ensure the approval step has an associated action
- C. Ensure the user record has an assigned active manager (?)
- D. Review the system log to determine the root cause
Answer: C,D
NEW QUESTION # 59
How to make sure that sandbox has the latest or updated version?
- A. Use ANT Migration Tool
- B. Refresh Sandbox
- C. Use Changeset
- D. Use Dataloader
Answer: B
NEW QUESTION # 60
Universal Containers has three different profiles for the support desk. The VP of Support requests permission to only reassign profiles for support desk users.
How should this access be granted?
- A. A permission set with the manage users permission.
- B. Delegated administration access to the three profiles.
- C. The manage users permission to the profile.
- D. The administrator profile.
Answer: D
NEW QUESTION # 61
Universal Containers uses a custom object to track customer complaints. The company wants to have a field on the custom object where they can include a reference to another complaint. What type of relationship can be used to accomplish this?
- A. Lookup
- B. Master-detail
- C. Junction
- D. Hierarchical
Answer: A
NEW QUESTION # 62
Universal Containers has a workflow rule that sends and email alert to the VP of Sales when a large deal is won.
The VP is reporting that these emails are not being delivered. Which two tools should be used to determine the problem?
- A. Email log
- B. System audit trail
- C. Workflow monitor
- D. Debug logo
Answer: A,D
NEW QUESTION # 63
Universal Containers categorizes its accounts with one of two status values - Prospect or Customer. The administrator wants to automatically change the value from Prospect to Customer when an opportunity is won. Which two actions should the administrator take to accomplish this?
Choose 2 answers
- A. Use Visualforce to update the Account Statusfield.
- B. Create an account workflow rule that updates the Account Status field.
- C. Create an opportunity workflow rule that updates the Account Status field.
- D. Use an Apex trigger to update the Account Status field.
Answer: C,D
NEW QUESTION # 64
AW Computing has a new requirement from its security team where audit information relating to an account must be recorded in a new custom object called Audit. Audit records need to be preserved for 10 years and only accessible by the audit team.
What relationship should be used to relate the Audit object to the Account object?
- A. Self
- B. Lookup
- C. Master-Detail
- D. Many-To-Many
Answer: C
NEW QUESTION # 65
In "Setup | Salesforce CRM Content | Settings" , what will happen if you uncheck "Enable content pack creation" ? Choose 5
- A. You can Change Language
- B. Edit documents inside existing Content Pack
- C. You can change description of "Content Pack"
- D. You can clone existing "Content Pack"
- E. You can change Title of "Content Pack"
- F. You can delete "Content Pack"
- G. You can add , Edit Tags
- H. You can create New "Content Pack"
Answer: A,C,E,F,G
NEW QUESTION # 66
A member of Universal Container's support team is assisting a sales rep in managing a top customer. The sales rep has manually shared an opportunity with the support member in hopes that the support member can update some of the technical sales fields on the record. But the support member is unable to edit the opportunity.
What is the recommended solution to provide edit access to the opportunity?
- A. Change the Organization Wide Default internal access for opportunity to public read/write.
- B. Create a permission set for opportunity edit and add it to the support member's user record.
- C. Add the support team member to the opportunity team. Assign read/write access to the member.
- D. Change the support team member's role to a above the sales rep in the org's role hierarchy.
Answer: B
NEW QUESTION # 67
Which two types of data should a sales representative access from the Forecasts tab when using Collaborative Forecasts?
Choose 2 answers.
- A. Forecast amount for other representatives on their team
- B. Forecast amount for each forecast category
- C. Opportunities that make up each forecast amount
- D. Forecast amount for each opportunity stage
Answer: B,D
NEW QUESTION # 68
Universal Containers wants to create a Job Application custom object related to a Job Posting custom object. They would also like a no-code solution to calculate the number of Job Applications for each Job Posting.
What type of field should an administrator create on the Job Application to enable this functionality?
- A. Lookup
- B. Master-Detail
- C. Roll-up Summary
- D. Formula
Answer: B
NEW QUESTION # 69
SFB Industries are offering standard lower prices to some of their key accounts. How can this be reflected within Products/Price books?
- A. Add new products into Salesforce with lower prices
- B. Create a new price book and add the relevant products
- C. Add a discounted price to the existing products inside of Salesforce
- D. Create a custom field on the product object where you can enter the lower price
Answer: B
NEW QUESTION # 70
A Sales manager must be informed if an opportunity reaches 500,000$ mark. So that manager can check if they can approve it or not ? Provided that once who is asking for approvals are chatter users. Choose 2
- A. Approval Process by a chatter
- B. Enable Allow approval by Email
- C. Big Deal Alert
- D. Enable Chatter Post Notification
Answer: A,B
NEW QUESTION # 71
Agents can file vacation leave request that must be approved by the manager. An agent is unable to submit the request. What could be the possible cause?
- A. There is no Manager for User
- B. Approval Process is not enabled for them
- C. There is System Error
Answer: A
NEW QUESTION # 72
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The Salesforce Advanced-Administrator Certification Exam covers a wide range of topics, including advanced security, automation, data management, and reporting. It also tests candidates' knowledge of Salesforce's advanced customization and integration capabilities, as well as their ability to implement complex business processes using Salesforce's platform.
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