Avaya Aura Session Manager and System Manager Implementation and Maintenance : 3102

  • Exam Code: 3102
  • Exam Name: Avaya Aura Session Manager and System Manager Implementation and Maintenance Exam
  • Updated: Oct 17, 2026
  • Q & A: 69 Questions and Answers

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About Avaya 3102 Exam Cram

Past results do not decide your future score — your preparation does. Test4Cram helps you rebuild your study plan for the Avaya Aura Session Manager and System Manager Implementation and Maintenance exam with 69 verified practice questions and a free demo so you can judge the quality before you spend anything.

Avaya 3102 Exam Overview:
Certification Vendor:Avaya
Exam Name:Avaya Aura Session Manager and System Manager Implementation and Maintenance Exam 3102
Exam Number:3102
Real Exam Qty:60-70 (varies by exam version)
Certificate Validity Period:2 years
Exam Duration:90-105
Related Certifications:Avaya Certified Implementation Specialist (ACIS)
Avaya Aura Core Components Certification
Exam Format:Scenario-based questions, Multiple choice
Exam Price:Varies by region (~USD 125–150 equivalent)
Passing Score:Not publicly disclosed (typically ~65–70% range in similar Avaya exams)
Available Languages:English
Recommended Training:Avaya Learning Courses (System Manager & Session Manager)
Avaya Aura Session Manager Training
Exam Registration:Pearson VUE Avaya Exams
Avaya Certification & Training Portal
Sample Questions:Free Download 3102 Test Exam Cram
Exam Way:Computer-based exam via Pearson VUE testing centers or online proctoring
Pre Condition:Recommended: experience with Avaya Aura platform and SIP-based telephony systems; familiarity with enterprise voice infrastructure
Official Syllabus URL:https://www.avaya.com/en/training-certification/
Avaya 3102 Exam Syllabus Topics:
SectionObjectives
Topic 1: Avaya Aura Session Manager Implementation- Installation and initial configuration
  • 1. Security configuration
    • 2. System setup and networking
      - Routing and dial plan configuration
      • 1. Routing policies and adaptation
        • 2. Digit manipulation and normalization
          Topic 2: Avaya Aura Architecture and Components- Avaya Aura platform overview
          • 1. Session Manager positioning in architecture
            • 2. Core components and roles
              - SIP-based communication framework
              • 1. SIP routing concepts
                • 2. Session Manager interaction with SIP entities
                  Topic 3: Integration and Troubleshooting- Maintenance and troubleshooting
                  • 1. Backup and restore procedures
                    • 2. Log analysis and diagnostics
                      - Integration with Avaya Communication Manager
                      • 1. Feature interoperability
                        • 2. SIP trunking and connectivity
                          Topic 4: Avaya Aura System Manager Administration- System configuration management
                          • 1. Template management
                            • 2. Synchronization and replication
                              - User and endpoint management
                              • 1. User provisioning
                                • 2. Endpoint configuration and management

                                  Getting Back on Track for the Avaya Aura Session Manager and System Manager Implementation and Maintenance Exam

                                  The Avaya Aura Session Manager and System Manager Implementation and Maintenance exam is scored on a scale where Not publicly disclosed (typically ~65–70% range in similar Avaya exams) is required to pass, and the official exam fee is Varies by region (~USD 125–150 equivalent).

                                  Recommended: experience with Avaya Aura platform and SIP-based telephony systems; familiarity with enterprise voice infrastructure

                                  You can confirm the current eligibility requirements on the official 3102 exam page before you register.

                                  The Avaya Aura Session Manager and System Manager Implementation and Maintenance exam contains 60-70 (varies by exam version) questions, and you will have 90-105 minutes to complete them. Practicing under the same time pressure is one of the most effective ways to prepare for a retake.

                                  Each of the three versions — PDF, PC test engine, and online test engine — has its own strengths, and the fastest way to find your fit is to try them. Free demos are available for every version, so download each one and compare how the questions, layout, and testing modes feel before you commit.

                                  Our prices are listed openly on the website, and we run discount promotions during special activities throughout the year. Because promotion dates are not fixed, contact our staff to ask about the current activity schedule — they will tell you exactly when the next discount window opens.

                                  The Avaya Aura Session Manager and System Manager Implementation and Maintenance practice questions are organized around the official exam objectives. Key topics include:

                                  • Avaya Aura Architecture and Components ()
                                  • Avaya Aura System Manager Administration ()
                                  • Integration and Troubleshooting ()

                                  Studying topic by topic helps you find the weak areas that cost you points last time.

                                  This package includes 69 practice questions for the Avaya Aura Session Manager and System Manager Implementation and Maintenance exam, with verified answers reviewed by an experienced team of IT experts and certified professionals.

                                  You can register for the Avaya Aura Session Manager and System Manager Implementation and Maintenance exam through the official channels:

                                  The Avaya Aura Session Manager and System Manager Implementation and Maintenance exam requires a score of Not publicly disclosed (typically ~65–70% range in similar Avaya exams) to pass, and the official registration fee is Varies by region (~USD 125–150 equivalent). Retake candidates should budget for both the exam fee and a preparation tool that is actually worth the money.

                                  Avaya Aura Session Manager and System Manager Implementation and Maintenance Sample Questions:
                                  Question #1

                                  From where can a System Manager (SMGR) export of user data be performed?

                                  • A. from a web client access System Manager web interface User Management
                                  • B. from an SSH session with the System Platform Dom-0
                                  • C. from an SSH session with the System Manager virtual machine
                                  • D. from an SSH session with the System Platform C-Dom (utilities domain)
                                  Reveal Solution  Discussion  0

                                  Correct Answer: D  🗳️

                                  Question #2

                                  Which two functionalities does the SIP firewall provide to protect Session Manager from SIP flood attack? (Choose two.)

                                  • A. Rate Limiting
                                  • B. Removing the suspected source
                                  • C. Blocking the Entity Link
                                  • D. Rate Blocking
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A,D  🗳️

                                  Question #3

                                  A technician has been asked to apply an Application Sequence to call made from / to a non-SIP user who does not have Session Manager Profile.
                                  Which sequence describes the steps that should be taken?

                                  • A. Navigate to the list of Application Sequences and select the sequence to apply to the
                                    non-SIP user.
                                    Add the user's extension number to the list of associated users.
                                    Select appropriate check box options to determine if the sequence should be applied In
                                    originating mode, terminating mode or both.
                                  • B. Create a new Implicit User rule.
                                    Define a number pattern that can be compared with dialed numbers.
                                    Select appropriate Originating and Terminating Sequences to be applied when a match
                                    occurs.
                                  • C. Add an Avaya-SIP Communication Address to the user's User Profile.
                                    Add a Session Manager Profile to the user's User Profile.
                                    Select appropriate Originating and Terminating Sequences for the user from the options in
                                    the new Session Manager Profile.
                                  • D. Create a new Non-SIP User Application Sequence Policy.
                                    Define the address and location of the non-SIP user.
                                    Select appropriate Originating and Terminating Sequences for the non-sip user from the
                                    given options.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B  🗳️

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                                  Question #4

                                  A new feature server has been deployed in the network. The feature server must be applied to all calls made and received by the user. A technician has been asked to make the necessary arrangements.
                                  After adding a SIP Entity and Entity Link, which sequence describes the next steps that should be taken?

                                  • A. Define the new feature as an Application.
                                    Add the Application to an Application Sequence.
                                    Mark the Application Sequence as Mandatory.
                                    Add the Application Sequence to user's User Profile.
                                  • B. Define a new Application that details the new feature. Add the new Application to an Application Sequence. Mark the new feature as being mandatory. Apply the Application Sequence to both Originating and Terminating Application Sequences in the user's Session Manager Profile.
                                  • C. Create a new Application Sequence or edit one that already exists.
                                    Add details of the new feature to the Application Sequence.
                                    Mark the new feature as being mandatory.
                                    Apply the Application Sequence to user's Originating and Terminating Application
                                    Sequences In their Session Manager Profile.
                                  • D. Navigate to the user's User Profile and open the Session Manager Profile.
                                    From the Originating Application Sequence drop down list, select the new Application
                                    Sequence.
                                    Repeat for the Terminating Application Sequence drop down list.
                                    Mark them both as being Mandatory.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Question #5

                                  Review the error message in the installation log shown in the exhibit.
                                  What is the probable cause for initDRs to fail and how can it be fixed?

                                  • A. There is a JMX connection error.
                                    Verify the enrollment password used to initialize trust management has not expired.
                                  • B. There is a non-bidirectional FQDN resolution between Session Manager and System
                                    Manager.
                                    Verify that either the System Manager or the Session Manager has updated DNS records or the hostnames have been added to the /etc/hosts file on the Session Manager and the System Manager.
                                  • C. There is a JMX connection error.
                                    Verify that either the System Manager or the Session Manager has updated DNS records,
                                    or the hostnames have been added to the /etc/hosts file on the Session Manager and the
                                    System Manager.
                                  • D. There is a non-bidirectional FQDN resolution between Session Manager and System
                                    Manager.
                                    Verify the enrollment password used to initialize trust management has not expired
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B  🗳️

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