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Avaya 3000-3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Maintenance and Troubleshooting | - Operational support
|
| Topic 2: Solution Design | - SME communications solution architecture
|
| Topic 3: Infrastructure Data Gathering | - Customer productivity requirements
|
| Topic 4: Call Routing and Networking | - Multi-site networking
|
| Topic 5: Implementation and Configuration | - System deployment
|
| Topic 6: Telephony and Messaging Applications | - Communication applications
|
| Topic 7: IP Office Hardware and Components | - Platform hardware selection
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote works and would like to provide hard telephones for their remote works to login at home. What is needed to accomplish this?
A) 1616 IP Phone with VPN software
B) modified 46vpnsettings .txt file
C) VPN gateway for each remote worker
D) Modified 46XXsettings. scr file
2. Which hunt group supports Forward Hunt Group Calls?
A) Sequential
B) Collective
C) Longest Waiting
D) Collective Call Waiting
3. A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status).
A) IIS
B) Voicemail Pro
C) One-X Portal
D) CCR
E) ContactStore
4. When configuring an SCN backup link on the IP Office, what is the maximum number of links that can be programmed on a system?
A) There is no limit.
B) One backup per system
C) Limited to the number of systems in an SCN
D) Not a supported feature
5. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS telephone. What will resolve the problem?
A) If IP Office does not restart correctly, power-off and power-on IP Office and the problem will be corrected.
B) Start the IP Office Manager application.
C) The 5420 DS is corrupted and must be replaced
D) The 5430 DS is no longer supported.
E) The CCR lost connection to IP Office; wait until the LED on the CCR status tums green again and the telephone will start to work.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: B |
