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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Risks in Usability, UX and Accessibility | 15% | - Impact analysis and mitigation - Identification and classification of risks - Project and product-level risks |
| Fundamentals of Usability Evaluation | 20% | - Goals, metrics and measurement - Human-centered design process - Evaluation types: inspection, testing, inquiry |
| Usability Evaluation Methods and Techniques | 25% | - Usability testing: planning, preparation, execution, analysis - Inspection methods: heuristic evaluation, cognitive walkthrough - Inquiry methods: surveys, interviews, focus groups |
| Accessibility in Usability Evaluation | 15% | - Standards: WCAG, ISO 9241, EN 301 549 - Inclusive design considerations - Evaluating compliance and accessibility barriers |
| Usability Test Planning and Reporting | 10% | - Test strategy and plan design - Stakeholder communication - Documenting results and recommendations |
| Basic Concepts of Usability, UX and Accessibility | 15% | - Definitions and core principles - Business value and objectives - Relationship between usability, UX and accessibility |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
Question 1
Which of the following is a principal task of the usability tester role?
A. Perform pre-session briefing of participants
B. Discuss findings from usability test
C. Communicate with test participant
D. Define testing tasks
Question 2
What location is NOT suitable for conducting a usability test?
A. A room at the place where the test participant lives or works.
B. A public place, such as a cafe.
C. A room where no action of the user can be seen or recorded by any means.
D. Two office rooms that are connected by a video link.
Question 3
A "usability test participant" ...
A. ... is a person who observes a usability test.
B. ... can be the organizer of a usability test.
C. ... is a representative user who solves typical tasks in a usability test.
D. ... helps to set up the system used for the usability test.
Question 4
Which of the following elements are addressed by the WCAG?
i. Resizability of text
ii. Visually appealing design
iii. Text alternatives
iv. Keyboard accessibility
v. Mouse input
A. iv & v are true, i, ii & iii are false
B. i & iii are true, ii, iv & v are false
C. i, ii, & iii are true, iv & v are false
D. i, iii, iv & v are true, ii is false
Solutions:
| Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: C | Question 4 Answer: D |
