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The Microsoft Certified Solutions Associate (MCSA) certification is a great way to demonstrate your technical skills and knowledge. You will get a chance to prove your abilities by taking the Microsoft MB-260 exam. This exam is designed to test candidates' ability to design and develop Microsoft Office solutions. The Microsoft MB-260 certification is designed for candidates who work in the area of Customer Experience Management (CEM). CEM is a field of study that focuses on improving the overall experience of customers by developing and executing a comprehensive strategy to understand customer needs and behavior and to develop, measure, and manage customer relationships and interactions across all channels. MB-260 Dumps is the most advanced and valid study material, whose scenario-based PDF practice exams will not only boost your confidence but also help you pass the exam easily.
Here, we are going to discuss all the aspects of this certification, the objectives of the exam, the certification requirements, the topics covered in the exam, the exam duration, the topics you should be familiar with, the test format, the questions types, the scoring and the pass/fail criteria. Moreover, we will also share the info about the resources that you can use to help you prepare for the exam. Thus, this study guide will be of great help for all applicants who are going to appear for the Microsoft MB-260 exam. The routing will be in logical order. If you are a fresher, you can start preparing for this exam using this study manual. However, if you have already passed the exam, you can use this to refresh your knowledge and skills.
Microsoft Customer Data Platform Specialist Exam Certification Details:
| Schedule Exam | Pearson VUE |
| Exam Price | $165 (USD) |
| Exam Code | MB-260 |
| Passing Score | 700 / 1000 |
| Number of Questions | 40-60 |
| Duration | 120 mins |
| Sample Questions | Microsoft Customer Data Platform Specialist Sample Questions |
| Exam Name | Microsoft Certified - Customer Data Platform Specialty |
| Books / Training | Course MB-260T00: Microsoft Customer Data Platform Specialty |
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-260
Microsoft MB-260 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Describe Dynamics 365 Customer Insights – Data | 5-10% | - Differences between individual and business account profiles - Describe core Customer Insights - Data capabilities and components - Support for Microsoft Fabric and real-time ingestion support |
| Manage Customer Insights – Data | 5-10% | - Manage system updates and security - Create and configure environments |
| Ingest Data | 10-15% | - Connect to Microsoft Dataverse and Azure Data Lake Storage - Transform and ingest data using Power Query - Configure incremental and real-time ingestion |
| Configure Third-Party Connections | 5-10% | - Configure data exports and integration with external systems |
| Create Customer Profiles by Unifying Data | 35-40% | - Select source fields for unification - Configure unified fields, clusters, and IDs - Define matching and deduplication rules |
| Configure Measures and Segments | 15-20% | - Build and manage segments using insights and predictions - Create and manage measures |
| Implement AI Predictions | 5-10% | - Evaluate churn, recommendation, and lifetime value models - Configure integrated predictive models |
