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Oracle 1Z1-1037 Exam Syllabus Topics:

Topic	Details
Topic 1	Knowledge Advanced Use Answer Versioning Use Answers Search
Topic 2	Use Knowledge Advanced Features
Topic 3	Service Cloud Products And Services Common Features
Topic 4	Manage Knowledge Advanced Content
Topic 5	Use Reports Features Configure Queues Classify Reports
Topic 6	Use Knowledge Advanced Search Capabilities
Topic 7	Explain Response Requirements
Topic 8	Explain Service Level Agreements (SLA)
Topic 9	Describe Answers Relationships
Topic 10	Service Cloud Knowledge Foundation