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Apple OS X Support Essentials 10.9 Sample Questions:

1. Review the screenshot, and then answer the question below.

If you change the folder privilege for "everyone" to Read & Write, Finder, by default, will change the permissions of items inside the folder to match.

A) True
B) False

2. How can an OS X system automatically connect to a Wi-Fi network?

A) A new OS X system can only automatically connect to Wi-Fi networks that have no standard authentication mechanism, otherwise known as an "open network." However, a configured OS X system can automatically reconnect to authenticated Wi-Fi networks, provided that the appropriate information was saved to the Keychain system.
B) Code-signed items include a digital signature that the system can use to verify the authenticity and integrity of the application or process and its resources.
C) The Activity Monitor application is used to monitor open processes and applications.
D) A standard user can connect to any non-WPA Enterprise Wi-Fi network via the Wi-Fi status menu. Because the system Keychain must be modified for WPA Enterprise connections, only an administrative user can establish these types of connections.

3. The diagnostic reporting feature automatically creates a diagnostic report log any time an application crashes or hangs. The diagnostic report log can be viewed immediately, reported to Apple via the Internet, or viewed later in the /Applications/Utilities/Console application.

A) What does OS X use bundles or packages for?
B) What does the diagnostic reporting feature do?
C) What happens during user logout?
D) What does the Disk Utility Verify and Repair feature do?

4. FileVault 2 protects the entire system volume and all its data by using strong XTS- AES 128 encryption. During system startup, a FileVault-enabled user must enter her password to decrypt the system volume.

A) How does the OS X built-in firewall work?
B) Where are application preferences stored?
C) How does the Secure Empty Trash feature in Finder work?
D) How does FileVault 2 protect a user's data?

5. Before the local user account is created on a system, you must first copy the restored user's home folder to the /Users folder. Then after you create the new user in Users &Groups preferences with the same account name, the system will prompt you to associate the new account with the restored home folder.

A) How can you verify that a specific network service is available from a service provider?
B) How do you identify the ownership and permissions of a file or folder in the Finder?
C) How does a user that changes his own account password affect his login keychain?
D) How do you make OS X associate a new local user account with a manually migrated or restored user's home folder?

Solutions: