Salesforce Certified Sales Cloud Consultant : Sales-Con-201

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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Universal Containers (UC) hired a consulting company to implement Sales Cloud. This will be the third CRM application UC has used in the past years. Employees have failed to adopt the previous two applications.
Which step should be part of UC's plan to help drive adoption of Sales Cloud?

A) Identify change management champions.
B) Implement User Acceptance Testing (UAT).
C) Revoke user access to legacy systems.

2. Cloud Kicks has recently hired a new inside sales team. Management wants to ensure that steps in the sales process are clear and adhered to by the team. Each step must have clear guidelines, support materials, and coaching tips.
What should the consultant recommend to support the new sales team and management?

A) Create a flow paired to each of the Opportunity stages.
B) Create validation Rules on the Opportunity Stage field.
C) Create a Path on the Opportunity object.

3. Universal Containers is in the planning phase of its Sales Cloud implementation. In a recent discussion, the CEO expressed a desire to measure the return on investment (ROI) of its sales and marketing efforts by location.
Which solution should the consultant recommend?

A) Track total opportunity pipeline by lead source and location.
B) Track total accounts created by lead source and location.
C) Track total cases submitted by lead source and location.

4. Cloud Kicks has recently set up Sales Cloud and wants to measure the health of an account by comparing the amount of emails that are exchanged in a month.
What should the consultant recommend?

A) Einstein Activity Capture
B) Salesforce Inbox
C) Activity Report

5. Cloud Kicks (CK) has been losing market share to competitors over the past year. CK management is planning next year's budget and has allocated more money for in-person meetings with its existing partners because CK thinks it will reduce churn.
Which option should a consultant recommend that CK use to track the spending increase for onsite visits?

A) Report on opportunities with and without onsite activities.
B) Report on the activity type that corresponds to an onsite visit.
C) Report on accounts with and without onsite activities.

Solutions: