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Nokia SDM Certification - PS NSOP Sample Questions:

1. After major software upgrade on an RNC in a mobile network, the Performance Mgt Team has analysed the Performance Mgt data and has noticed a trend of call set-up failures, who now needs to be informed with the MOST urgency?

A) Configuration Management and Fault Management.
B) Network Planning & Optimisation and Care.
C) Configuration Management and Care.
D) Configuration Management and Network Planning & Optimisation.

2. Proposed changes from a Change Management process always require a new or revised:

A) Cost baseline.
B) Estimation of changes to cost, Schedule and resource plan.
C) Network Operations team organization.
D) Procurement plan.

3. NSN are required under the outsourcing contract to setup a local NOC for which the location, size, people and tools are already agreed - what are the other key considerations?

A) Security system and process, IT and OSS connectivity, LAB for HW and SW test.
B) IT and OSS connectivity; Air Conditioning system; Parking, Canteen.
C) NOC managers are only responsible for location, size and tools.
D) IT and OSS connectivity; Security system and process; Workstations; Telephones; Environmental H&S.

4. You are asked to improve the overall capability level of Fault Mgt managers. Which will achieve the BEST result?

A) Host a 'Boot camp' for FM in each region with an experienced OD to manage.
B) Utilise the business line Centre of Excellence (COE) to set up a capability transfer workshop in each region.
C) Host an annual FM Manager Development Program with a mixture of experts and other levels of competence from across the organization to run workshops focused on resolving real case issues.
D) Have FM Managers swap roles with others in the region.

5. What needs to be updated after approved scope change request?

A) Risk management plan.
B) Scope of Works
C) Account plan.
D) Communication plan.

Solutions: