IIC C130 : Essential Skills for the Insurance Broker and Agent

  • Exam Code: C130
  • Exam Name: Essential Skills for the Insurance Broker and Agent
  • Updated: Jul 03, 2026
  • Q & A: 79 Questions and Answers

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IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. Priya, a broker, receives a call from a prospective client, Umberto. Priya handles Umberto's inquiry and at the end of the call asks how he heard about her brokerage. He states that his manager at work has their home and auto coverage placed with Priya's brokerage. Which prospecting method would Priya check off on her questionnaire?

A) Cross-selling
B) Cold calling
C) Upselling
D) Marketing


2. What is the role of insurance intermediaries under the law of agency?

A) Confirm with the insurers that all exposures are covered
B) Issue policies on any risk agents deem insurable
C) Balance dual responsibilities to the insurers and to the insureds
D) Act as third parties in insurance contracts


3. Which item would be insured under a personal articles floater?

A) Stamp collection
B) Coffee machine
C) Antique table
D) Leather sofa


4. Jim owns a metal factory. Which question should Jim's broker ask to best understand the commercial occupancy of the company?

A) What is the total number of your staff?
B) How is your factory protected against fire?
C) What does a typical day look like in your factory?
D) Is your factory left unattended for long periods of time?


5. In which Canadian province is compulsory automobile insurance purchased from a private insurer?

A) Manitoba
B) Saskatchewan
C) Newfoundland and Labrador
D) British Columbia


Solutions:

Question # 1
Answer: D
Question # 2
Answer: C
Question # 3
Answer: A
Question # 4
Answer: C
Question # 5
Answer: C

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