Sep-2021 Latest Test4Cram Experience-Cloud-Consultant Exam Dumps with PDF and Exam Engine Free Updated Today!
Following are some new Experience-Cloud-Consultant Real Exam Questions!
NEW QUESTION 16
Northern Trail Qutfitters implemented a chatbot on its Experience site.
Which three KPIs could be used to help understand the chatbot's impact on customer service?
Choose 3 answers
- A. Case deflection
- B. Case Type by Issue
- C. Number of lead records created
- D. Average Handle Time compared to Bot Session Time
- E. CSAT (Customer Satisfaction score)
Answer: A,D,E
NEW QUESTION 17
An administrator for Cloud Kicks wants to create a new partner user for an existing site.
Which step does the administrator need to perform right before providing user details and saving the user record?
- A. Click "Manage External User" on the Contact detail page, then click "Enable Partner User".
- B. Click "New" on the User Setup page in Lightning Experience.
- C. Click "Manage Partner User" on the Account detail page, then click "Enable Partner User".
- D. Click "Manage Partner User" on the Contact detail page, then click "Enable Customer User".
Answer: A
NEW QUESTION 18
Insightopia is planning to create a high-performance site for its partners. The Home page will feature multiple custom component that will provide insights and trends along with near real-time updates.\Which template should Insightopia consider for its site?
- A. Help Center
- B. Customer Account Portal
- C. Build Your Own (LWR)
- D. Partner Central
Answer: C
NEW QUESTION 19
Which three fields are required creating Experience Cloud users using Data Loader?
Choose 3 answers
- A. Profile Id
- B. Role Id
- C. First Name
- D. Currency
- E. Profile Name
Answer: A,B,C
NEW QUESTION 20
Cloud Kicks (CK) uses SSO (Single Sign-on) for its customer portal. The customer portal is built on the Customer Service template which uses LDS (Lightning Design System) and has public pages that use Lightning Web Components. CK gas also set up the Salesforce Content Delivery Network (CDN) for its domain, which CK is planning to change.
- A. Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages.
- B. Changing the Salesforce CDN impacts the AppExchange packages in the org that use Documents object.
- C. Changing the Salesforce CDN overwrites LDS defaults.
- D. Changing the Salesforce CDN affects SAML SSO settings for all custom URLs in that domain.
Answer: D
NEW QUESTION 21
Which three considerations should be made when using Criteria-Based Audiences? Choose 3 answers
- A. Domain criteria are not available in sandbox or Developer Edition orgs.
- B. Components in the template header and footer sections cannot be assigned to an audience.
- C. Salesforce must be contacted if you need to use the domain criteria in sandbox or Developer Edition orgs.
- D. Record Type criteria cannot be assigned to a component.
- E. Up to 2,000 audiences can be created.
Answer: A,B,D
NEW QUESTION 22
DreamHouse Realty (DR) plans to expand its business by offering insurance products ta home buyers. DR will use its network of independent agents to manage claims in their region. Agents will need to work with DR on settlement and adjustment approvals.
What should the Experience Cloud consultant recommend?
- A. Create a peer-to-peer forum for agents and share the URL with employees.
- B. Create a self-service community for agents and an app for employees.
- C. Create a digital experience for agents and share the URL with employees.
- D. Create a digital experience for agents and an app for employees.
Answer: D
NEW QUESTION 23
Universal Containers (UC) is building a digital experience for its customers that supports custom case management and commerce solutions. These custom solutions each require more than 10 unmanaged custom objects that would be utilized by customers.
Which two license types have single SKUs that would support this requirement for UC customers?
Choose 2 answers
- A. External Apps
- B. Commerce Portal
- C. Channel Account
- D. Customer Community Plus
Answer: A,B
NEW QUESTION 24
Get Cloudy Consulting wants to leverage Experience Bundle for making updates to its community.
What are the two key features of experienceBundle?
Choose 2 answers
- A. ExperimentBundle provides editable community metadata in a human-readable format.
- B. ExperienceBundle provides editable community metadata in a human-readable format.
- C. ExperienceBundle enables Creating experiencing across orgs.
- D. ExperinceBundle allows us to programmatically edit any community but using Experience Builder.
Answer: A,D
NEW QUESTION 25
Ursa Major Solar would like to make an external user an Experience Site Moderator.
What are two of the several moderation permissions available to assign an external user in order for them to be an effective Experience Site Moderator?
Choose 2 answers
- A. Manage Experiences
- B. Access Sharing Sets
- C. Access Experience Management
- D. Manage Setup
Answer: A,C
NEW QUESTION 26
No More Homelessness (NMH) is about to create a public site for volunteers where they will be able to sign up for volunteering opportunities at local events. Each registration will result in a record being created for a custom Event Registration object.
Which three considerations should NMH keep in mind for records created by guest users?
Choose 3 answers
- A. When possible, one should create and assign queues as owners of records created by quest users.
- B. Default owner does not need Read/Write access to view the records created by guest users.
- C. Queues cannot be assigned as owners of records created by guest users.
- D. Setting the default owner for records created by guests is an option in Experience Cloud sites.
- E. Any active user in an org can be assigned as the default owner of records created by guest users.
Answer: A,D,E
NEW QUESTION 27
Cloud Kicks (CK) has a Partner Community with an External Account hierarch. The Number of Partner Roles is set to two with the roles defined as Partner Manager and partner user.
If CK has a Partner user at a child account that creates a case, who will have access?
- A. The Partner user who created the case those in the Partner Manager role above them, and those in the Partner manager role in the Partner account
- B. The partner user who created the case, their peers in the partner user role, those in the partner Manager role above them, and those in the Partner Manager role in the parent account.
- C. The Partner user who created the case, their peers in the Partner user role, those in the Partner manager role above them, those in the Partner user role in the partner account, and those in the partner Manager role in the parent account.
- D. The partner User who created the case, those in the partner Manger role above them, those in the Partner user role in the parent account, and those in the partner manager role in the parent account.
Answer: C
NEW QUESTION 28
Northern Trail Outfitters (NTO) is evaluating Experience Cloud forcreating an onboarding app for new hires.
Which two things should NTO consider when creating the onboarding app? Calculator Choose 2 answers
- A. Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.
- B. Experience Cloud cannot be used for employee apps.
- C. Chatter posts related to a record will be available in the employee app as well as the main org.
- D. Employee apps are only available in Unlimited Edition.
Answer: C,D
NEW QUESTION 29
The Experience Cloud site manager of Cloud Kicks has enabled reputation for its community members, As per the recommendation given by the Experience Cloud consultant, a decision was made to use the out of the box features.
Which two things happen automatically when the site manager enables automation? Choose 2 answers
- A. Chatter influence is removed from the Contribution section on the Profile page.
- B. Default point system and set of reputation levels become available.
- C. Inactive and active members are assigned default reputation points.
- D. Customer portal members gain the ability to provide badges to other members.
Answer: A,B
NEW QUESTION 30
Get Cloudy Consulting wants to leverage Metadata API for migrating changes between environments.
What are the three key features of Metadata API?
Metadata API might require manual migration for changes that involve unsupported settings and features.
- A. Metadata API can be used programmatically as well as declaratively.
- B. Metadata API supports migrating all Communicates settings and features.
- C. Metadata API is ideal for when the changes are complex.
- D. Metadata API is ideal when multiple work streams are involved.
Answer: A,B,D
NEW QUESTION 31
What does a system administrator need to do when creating Experience Cloud users?
- A. Assign Partner Community Plus license to the user.
- B. Add user to an account as a user record.
- C. Click the "Log In to Site as User" button.
- D. Add user to an account asa contact record.
Answer: D
NEW QUESTION 32
Universal Containers (UC) is planning to create a portal for its global partner network. Users will be assigned a Partner Community license and a role.
Which two things should UC keep in mind when setting up partner roles?
Choose 2 answers
- A. Once created, roles cannot be deleted.
- B. Unused roles can be deleted.
- C. The default limit for the number of roles for portals is 50,000 per org.
- D. Role Hierarchy can only be used if all objects have external OWD set to Private.
Answer: B,C
NEW QUESTION 33
What accurately sequences the necessary steps to create a partner user from an enabled partner account?
- A. 1) View the partner account contact.
2) Select Manage External User. Multiple Books
3) Select Enable Partner Account.
4) Edit the user record to assign the correct role and profile.
5) Save. - B. 1) View the partner account contact.
2) Select Manage External User.
3) Select Enable Partner User.
4) Edit the user record to assign thecorrect role/profile.
5) Save. - C. 1) Edit the user record to assign the correct role/profile.
2) View the partner account contact.
3) Select Manage External User.
4) Select Enable Partner Account.
5) Save. - D. )
1) Edit theuser record to assign the correct role/profile. ee
2) View the partner account contact. Single Book
3) Select Manage External User.
4) Select Enable Partner User.
5) Save.
Answer: B
NEW QUESTION 34
Ursa Major Solar would like the navigation menu in the customer portal to be vertical.
Which two options make this possible?
Choose 2 answers
- A. Write custom code
- B. Edit the default navigation
- C. Download an app from AppExchange
- D. Fix the header's Position.
Answer: A,C
NEW QUESTION 35
A consultant recently finished gathering requirements for a Cloud Kicks (CK) project that will launch five new Customer Experience Cloud sites worldwide, all on a brand new Salesforce org. The purpose of these sites is to a generate buzz around new CK models and crowdsource new ideas for the RAD department. The consultant knows Multiple Books that they need to enable moderation and rate limit rules as part of their planning and must meet the following requirements:
* Each site must have three unique content moderation rules that flag specific keywords.
* Each site must have four unique rate rules that govern posting limits.
* All authenticated users must be able to post on demand. Calculator
What should the consultant consider doing before beginning work on these sites?
- A. Notify the stakeholders that the number of rate rules, but not content moderation rules, exceeds the org limit.
- B. Notify the stakeholders that the number of content moderation rules, but not rate rules, exceeds the org limit.
- C. Notify the stakeholders that the number of both moderation and rate rules exceeds the org limit.
- D. Ensure that both the notify and freeze actions for all site rate rules are implemented.
Answer: C
NEW QUESTION 36
Northern trail Outfitters has created a microsite digital experience for its Gold-Level VIP customers. The digital experience is not yet actives.
The community manager would like to send welcome emails on a specific day, which include a promotion for participating in the community.
In which order should the community manager perform activation steps?
- A. Add available profiles and permission sets to the Admin Workspace, enable Contacts as community users, set welcome emails to Enabled, and set the community to Active.
- B. Publish the community, which will send out the welcome emails.
- C. Set the community to Active, and available profiles and permission sets to the Adman Workspace, and create a process to send the welcome emails.
- D. Set the Community to Active, and available profiles and permission sets to the Admin Workspace, enable Contacts as community users, and set welcome emails to Enabled.
Answer: A
NEW QUESTION 37
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