A failed exam means paying the fee twice or more. Prepare well the first time with the Avaya Aura® Experience Portal with POM Implementation and Maintenance cram sheet from Test4Cram: 65 practice questions for the 3314 exam in 2026.
Avaya 3314 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam |
| Exam Number: | 3314 |
| Exam Price: | Varies (USD $) |
| Available Languages: | English |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) |
| Exam Format: | Multiple Choice |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 62–65 |
| Passing Score: | 80% |
| Certificate Validity Period: | Typically 2–3 years (subject to Avaya policy) |
| Sample Questions: |  |
| Exam Way: | Onsite proctored or online proctored (depends on Avaya delivery options) |
| Pre Condition: | Recommended: Experience with Avaya Aura Experience Portal, POM, and networking fundamentals |
| Official Syllabus URL: | https://www.avaya.com/en/services/training-certification/ |
Avaya 3314 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Campaign Management | - POM campaign types and strategy - Agent assignment options |
| Topic 2: AAEP and POM Architecture | - Proactive Outreach Manager integration - Experience Portal architecture components |
| Topic 3: Installation & Configuration | - POM setup and configuration - AAEP installation prerequisites |
| Topic 4: External Systems & Integration | - Email and SMS configuration - ICR reporting and installation requirements |
| Topic 5: Troubleshooting & Tools | - Use of logs and isolation tools - Standard reporting capabilities |
Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam FAQ — Worth Buying
Yes — download the free Avaya Aura® Experience Portal with POM Implementation and Maintenance demo and judge the cram before paying. Purchases include one-year service: 365 days of update versions sent asap by email; renew afterward at 50% off.
The Avaya Aura® Experience Portal with POM Implementation and Maintenance is Avaya's certification exam for ACSS, at the Associate level. Short on time? Focused, simple-to-use material is the fix. Related credentials include Avaya Certified Support Specialist (ACSS).
Recommended: Experience with Avaya Aura Experience Portal, POM, and networking fundamentals Eligibility rules change over time, so verify the current requirements on the official page (official 3314 exam page) before registering.
The Avaya Aura® Experience Portal with POM Implementation and Maintenance blueprint spans 5 domains — including Campaign Management, Troubleshooting & Tools, External Systems & Integration. The complete outline above lists every subtopic; budget your time by weight.
Varies (USD $) per attempt, 80% to pass. Fail, and you pay the fee twice or more — dozens of dollars of preparation with the 65 practice questions for the 3314 exam at Test4Cram is really worth it.
120 minutes for 62–65 questions. Build pacing in the Test4Cram SOFT & APP engine — install, operate, practice daily.
After purchasing, we send the Avaya Aura® Experience Portal with POM Implementation and Maintenance material by email within about a minute — make sure you fill the email address rightly, and contact our 7*24 staff (reply within three hours, even on holidays) if nothing arrives within 2 hours. Bought the wrong exam code? We replace it free of charge. If you fail the corresponding 3314 exam within 60 days of purchase, write us an email with a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, and we refund the full amount within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
Which component of the Proactive Outreach Manager (POM) solution supports load balancing, even in a multi-server installation?
- A. Campaign Manager
- B. POM Database Server
- C. Rule Engine
- D. Campaign Director
Correct Answer: A 🗳️
Which three components are required by an Avaya Aura Experience Portal (AAEP) server to support an application that recognizes a caller's spoken responses, assuming sufficient telephony resources are available for the AAEP? (Choose three.)
- A. Incoming Digit Recognition Engine
- B. Text to Speech Licenses on the AAEP
- C. Automatic Speech Recognition Licenses on the AAEP
- D. Speech Server
- E. An Application server to host the application
Correct Answer: B,D,E 🗳️
Which statement about Proactive Outreach Manager (POM) is true?
- A. POM provides Common Agent Desktop integration with Call Center Elite.
- B. The POM call back feature supports progressive dialing mode.
- C. Contact Recorder uses the same Dialer license for the integration with POM.
- D. POM feeds outbound activities into Context Store as touchpoint information for the Customer Journey.
Correct Answer: D 🗳️
In Avaya Aura Experience Portal, prior to conducting a system restore, which script should be run to mount the backup device onto the Linux file system?
- A. do_MntDrv
- B. do_RestoreData
- C. bkup_system
- D. sys_details
Correct Answer: A 🗳️
In addition to the standard date and time filters, the ICR CCA Session Detail Report offers optional filters for what information? (Choose two.)
- A. Exit Reason
- B. Failure Reason
- C. Re-queue Reason
- D. Abandon Reason
Correct Answer: A,C 🗳️
