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HP HP2-H29 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Solution Selling and Positioning | - Competitive differentiation in retail POS market - Mapping HP POS solutions to customer scenarios |
| Deployment and Integration Considerations | - System integration and compatibility considerations - Implementation and rollout best practices |
| Support, Maintenance, and Lifecycle Management | - Warranty and service offerings - Lifecycle management of POS solutions |
| HP Retail Point of Sale Portfolio Overview | - HP POS hardware components (terminals, printers, peripherals) - HP retail solution positioning and value proposition |
| Retail Environment and Customer Requirements | - Retail industry workflows and operational needs - Customer pain points in point-of-sale deployments |
HP Selling HP Retail Point of Sale Solutions - Sample Questions:
1. How is HP able to provide the best end-to-end retail store solutions at competitive prices?
A) HP creates confusion, uncertainty, and doubt about its competitors
B) HP can use skills, capabilities, and knowledge from all divisions.
C) HP offers an industry-leading standard warranty backed by world-class customer support
D) HP has more than 100 years of experience delivering the best overall retail solutions
2. What are the three major components of a retail point of sale solution?
A) POS system, digital signage, and self service
B) Mobility, kiosks, and displays
C) Hardware, software, and services
D) POS system, peripherals, and cash drawers
3. What value consideration does HP POS hardware offer over PCs?
A) Portability to operate anywhere in the store
B) Wireless connectivity to enable public wifi hotspots
C) Precise graphics capabilities to display exact colors and sharp lines
D) Appropriate number and type of ports to reduce cable clutter
4. HP is focused on a portfolio of in-store retail solutions in areas such as point of sale, digital signage, and self-service. What is the fourth area?
A) mobility
B) customer service
C) inventory control
D) wireless access
5. What can HP retail peripherals enable a retailer to do?
A) offer add on sales at point of purchase
B) reduce transaction times
C) organize transactions
D) improve the sales presentation
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: A |


