Simple to use from minute one: purchase, check your inbox, practice. The Avaya Aura® Contact Center Maintenance and Troubleshooting exam cram at Test4Cram: 70 practice questions for the 3313 exam delivered by email in a minute.
Avaya 3313 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Contact Center Maintenance and Troubleshooting Exam |
| Exam Number: | 3313 |
| Available Languages: | English |
| Related Certifications: | ACSS - Avaya Aura® Contact Center |
| Real Exam Qty: | 70 |
| Exam Format: | Multiple Response, Multiple Choice |
| Sample Questions: | ![]() |
| Exam Way: | Pearson VUE testing center or authorized online exam delivery (subject to Avaya certification program availability). |
| Pre Condition: | Recommended experience with Avaya Aura® Contact Center administration, implementation, maintenance, and troubleshooting. |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/#/training/catalog/offering/21476 |
Avaya 3313 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Maintenance and Upgrades | - Upgrade Procedures for SIP-Enabled AACC
|
| SIP-Based Avaya Aura Contact Center Architecture | - Component Relationships and Interactions in a SIP-Based AACC Solution
|
| Troubleshooting and Support | - System Diagnostics and Problem Resolution
|
Avaya Aura® Contact Center Maintenance and Troubleshooting Exam FAQ — Worth Buying
Yes — download the free Avaya Aura® Contact Center Maintenance and Troubleshooting demo and judge the cram before paying. Purchases include one-year service: 365 days of update versions sent asap by email; renew afterward at 50% off.
The Avaya Aura® Contact Center Maintenance and Troubleshooting is Avaya's certification exam for ACSS, at the Specialist level. Short on time? Focused, simple-to-use material is the fix. Related credentials include ACSS - Avaya Aura® Contact Center.
Recommended experience with Avaya Aura® Contact Center administration, implementation, maintenance, and troubleshooting. Eligibility rules change over time, so verify the current requirements on the official page (official 3313 exam page) before registering.
The Avaya Aura® Contact Center Maintenance and Troubleshooting blueprint spans 3 domains — including SIP-Based Avaya Aura Contact Center Architecture, System Maintenance and Upgrades, Troubleshooting and Support. The complete outline above lists every subtopic; budget your time by weight.
After purchasing, we send the Avaya Aura® Contact Center Maintenance and Troubleshooting material by email within about a minute — make sure you fill the email address rightly, and contact our 7*24 staff (reply within three hours, even on holidays) if nothing arrives within 2 hours. Bought the wrong exam code? We replace it free of charge. If you fail the corresponding 3313 exam within 60 days of purchase, write us an email with a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, and we refund the full amount within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.
Avaya Aura® Contact Center Maintenance and Troubleshooting Sample Questions:
Which two Avaya Aura Contact Center (AACC) Log files can be analyzed using the Avaya SIP Sleuth tool?
(Choose two.)
- A. CCMS_SGM_SipMessages
- B. 11S Access logs
- C. AAMS Sip message logs
- D. CCMS_ASM
Correct Answer: A,C 🗳️
When troubleshooting an Avaya Aura Contact center High Availability (HA) system implementation, where can you view HA cluster switchover allowable variable information that displays pass or FAIL flags for the HA cluster?
- A. SMMC System Tray > General information
- B. SMMC System Tray > Database information
- C. SMMC System Tray > HA Cluster information
- D. SMMC System Tray > System information
Correct Answer: B 🗳️
Which Windows Event Viewer folder contains Communications Control Toolkit (CCT) audit, error, and security log files?
- A. Windows Event Viewer\Applications and Services Logs
- B. Windows Event Viewer\Performance\Logs
- C. Windows Event Viewer\Windows Logs\System
- D. Windows Event Viewer\Windows Logs\Security
- E. Windows Event Viewer\Windows Logs\Applications
Correct Answer: A 🗳️
In a SIP environment, which component of the Avaya Aura Contact Center (AACC) performs call signaling?
- A. SIP Proxy Server
- B. SIP Computer Telephony Integration (CTI)
- C. SIP Redirect Server
- D. SIP Gateway Manager
Correct Answer: A 🗳️
In a Voice and Multimedia Contact Server with an Avaya Aura Media Server (AAMS) co-resident installation, how are license keys provided to the AAMS?
- A. When the AAMS is configured as a Media Server in CCMA, Contact Center Server pushes the license keys to the AAMS.
- B. Contact Center Manager Administration (CCMA) supplies license keys as required.
- C. WebLM is configured on the AAMS to provide the required license keys.
- D. When the AAMS is configured as a Media Server in CCMA, Contact Center License Manager pushes the license keys to the AAMS.
Correct Answer: B 🗳️


