The best helper for your C-TCRM20-71 exam: Test4Cram's SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 test questions and dumps — 95 practice questions for the C-TCRM20-71 exam with 365 days of updates in 2026.
SAP C-TCRM20-71 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 |
| Exam Number: | C-TCRM20-71 |
| Exam Duration: | 180 minutes |
| Available Languages: | English |
| Related Certifications: | SAP Certified Application Specialist - SAP CRM SAP Certified Application Associate - SAP CRM |
| Exam Format: | Multiple choice, Multiple response |
| Recommended Training: | SAP CRM Fundamentals Training |
| Exam Registration: | SAP Certification Hub |
| Sample Questions: |  |
| Exam Way: | Online proctored or test center exam (via SAP Certification Hub / Pearson VUE depending on region) |
| Pre Condition: | No mandatory prerequisites, but basic knowledge of SAP CRM and business processes is recommended. |
| Official Syllabus URL: | https://training.sap.com/certification/ |
SAP C-TCRM20-71 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| CRM Middleware and Integration | - Replication and adapters - Data synchronization |
| Reporting and Analytics | - Standard reports in SAP CRM - Analytics tools overview |
| Master Data Management | - Organizational management - Business partners |
| Sales Management | - Opportunity and lead management - Sales cycle in SAP CRM |
| SAP CRM Web UI | - Navigation and work centers - UI configuration and personalization |
| Marketing | - Segmentation and target groups - Campaign management |
| Service Management | - Case management - Service request processing |
| Interaction Center | - Interaction handling - Channel management |
| SAP CRM Basics | - CRM business processes - Overview of SAP CRM architecture |
SAP C-TCRM20-71 Exam: Helpful Answers
Yes — download the free SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 demo and judge the cram before paying. Purchases include one-year service: 365 days of update versions sent asap by email; renew afterward at 50% off.
The SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 is SAP's certification exam for SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1, at the Associate level. Short on time? Focused, simple-to-use material is the fix. Related credentials include SAP Certified Application Associate - SAP CRM, SAP Certified Application Specialist - SAP CRM.
No mandatory prerequisites, but basic knowledge of SAP CRM and business processes is recommended. Eligibility rules change over time, so verify the current requirements on the official page (official C-TCRM20-71 exam page) before registering.
The SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 blueprint spans 9 domains — including Marketing, Interaction Center, Reporting and Analytics. The complete outline above lists every subtopic; budget your time by weight.
Yes:
After any course, lock it in with the 95 practice questions for the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 — every answer expert-verified.
Through the vendor's official registration channels:
The SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 is delivered Online proctored or test center exam (via SAP Certification Hub / Pearson VUE depending on region) — pick the arrangement that suits you when booking.
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SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 Sample Questions:
For what purpose would you use account hierarchies?(Choose two)
- A. Contract management
- B. Account classification
- C. Pricing
- D. Reporting
Correct Answer: C,D 🗳️
Which of the following are controlled directly by a business role?(Choose three)
- A. The role profile key for access to SAP GUI-based transactions
- B. The assignment of users to a position in the organizational model
- C. The navigation bar profile
- D. The assignment of layout profiles, technical profiles, and function profiles
- E. The assignment of the role configuration key and the associated PFCG role
Correct Answer: C,D,E 🗳️
Which of the following statements concerning pricing in SAP CRM business transactions is
true?
- A. Condition types that are not included in the pricing procedure can be entered manually in a CRM transaction.
- B. Each item within a sales order can use its own pricing procedure.
- C. Pricing results can be transferred (copied) from a quotation or contract to a sales order.
- D. Only pricing procedures defined in SAP CRM can be used in a CRM transaction.
Correct Answer: C 🗳️
You want to assign a key account manager to a customer.
How can you do this in the standard SAP CRM system?
- A. Create an account hierarchy
- B. Create an account classification
- C. Create a business partner template
- D. Create a business partner relationship
Correct Answer: D 🗳️
Sales representatives using the CRM WebClient UI complain that the navigation bar has recently changed. Links they used in the past are no longer available. You have to investigate this issue.
Which of the following changes definitely does not cause this behavior and can be excluded?
- A. Changes in the navigation bar profile
- B. Changes in the business transaction profile
- C. Changes in business role Customizing
- D. Changes in the organizational model
Correct Answer: B 🗳️
