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HP HP2-H41 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Security and Compliance | - Print security solutions
|
| HP Imaging and Printing Portfolio Overview | - HP printer and multifunction product lines
|
| Basic Troubleshooting | - Common printing issues
|
| Printing Technologies | - Core printing technologies
|
| HP Care Pack and Support Services | - Service offerings
|
| Environmental Sustainability | - Sustainable printing initiatives
|
| Customer Needs Assessment and Solution Positioning | - Identifying customer printing requirements
|
| Workflow and Productivity Solutions | - Business productivity features
|
HP Selling Imaging and Printing Fundamentals Sample Questions:
1. Which technology leads to faster first-page-out times on HP LaserJet devices?
A) HP Web Jetadmin
B) HP Edgeline technology
C) HP Instant-on Fuser
D) HP ColorSphere toner
2. Which HP products include the embedded scan to SharePoint feature?
A) HP document capture workstations
B) HP mobile scanners
C) HP Business notebooks
D) HP LaserJet Pro series MFPs
3. What are the four categories of the HP imaging and printing solutions strategy?
A) Optimization, management, improvement, and version control
B) Courtesy, security, integrity, and robustness
C) Document management, version control, workflow improvement, and fleet management
D) Manageability, security, mobility, and workflow
4. Which HP technology is designed to simplify printer driver management?
A) HP Universal Print Driver
B) HP Instant Support
C) HP Color Access Control
D) HP Easy Printer Care
5. What is a customer giving up when choosing non-HP supplies for use in HP printing devices? (Select two.)
A) HP's promise of industry leading print quality
B) HP's promise of durability and reliability
C) Printing speed
D) HP's promise of discounts on future purchases
E) Input and output capacity
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: A,B |


