IBM Enterprise Storage Technical Support : C4090-971

  • Exam Code: C4090-971
  • Exam Name: IBM Enterprise Storage Technical Support
  • Updated: Jul 29, 2026
  • Q & A: 55 Questions and Answers

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IBM C4090-971 Exam Syllabus Topics:
SectionWeightObjectives
CAMSS and Enterprise Storage Concepts20%- Data protection and disaster recovery
- Storage virtualization and tiering
- Cloud, Analytics, Mobile, Social, Security
Customer Environment, Requirements, and Plans25%- Determine storage solution alignment
- Evaluate business continuity and availability needs
- Analyze customer environment and requirements
Application of Resources and Tools25%- Capacity Magic, Disk Magic, eConfig
- Interoperation and compatibility verification
- Technical documentation and Redbooks
Product Information30%- IBM DS8000 series
- IBM XIV Storage System
- IBM tape and archive solutions
- IBM Spectrum Virtualize / SAN Volume Controller
- IBM Spectrum Control
IBM Enterprise Storage Technical Support Sample Questions:

1. A customer has a single frame TS3500 with a L23 frame. There are five TS1150 drives and 100 tapes in this frame. The customer wants to add five LTO-6 drives to this TS3500.
What is the most cost effective solution for this customer?

A) Add a L53 frame with LTO-6 drives and add the LTO media to a L53 frame.
B) Add LTO-6 drives to a new D53 frame and add LTO media to the L23 frame.
C) Add a D53 frame with LTO-6 drives and add the LTO media to a D53 frame.
D) Add LTO-6 drives to the existing L23 frame and add the LTO media to a D53 frame.


2. A manager is evaluating XIV as a new storage solution because of an extensive utilization of snapshots in the production environment. The storage administration team is a mobile workforce and the manager is concerned about running out of snapshot capacity before an administrator can respond.
How can the solution architect respond to the manager's concern?

A) Demonstrate the ability of the XIV to automatically convert LUNs to thin-provisioned within a storage pool to free up space for snapshots.
B) Show how the storage administrator can remotely increase the size of the available snapshot space in a pool by using the mobile dashboard.
C) Provide details on IBM Custom Technical Support, which automatically includes remote administration of an XIV system.
D) Explain how custom alerting can be configured in the GUI and push notifications can be sent from IBM support to an Apple or Google service.


3. Which XIV option addresses rapid data growth and financial concerns?

A) Growth on Demand
B) Distributed Data
C) Advanced System Placement
D) IBM Global Financing


4. What is needed to upgrade a TS7620 ProtecTIER Appliance from 5.4TB to 11TB physical capacity?

A) There is no upgrade from 5.4TB to 11TB within one system.
B) The upgrade is a license key only.
C) Power off the TS7620, add new drives, power on and assign capacity.
D) Add disk drives to the TS7620 without powering off; the system will assign capacity automatically.


5. A customer has installed IBM Spectrum Control and its components.
Which IBM software product provides the core capabilities to manage the underlying hardware?

A) SmartCloud Orchestrator
B) OpenStack
C) Tivoli Flashcopy Manager
D) Tivoli Storage Productivity Center


Solutions:

Question # 1
Answer: A
Question # 2
Answer: D
Question # 3
Answer: D
Question # 4
Answer: D
Question # 5
Answer: A

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